Rehabilitation Technician I
About The Position
Under the direction of a licensed therapist, the Rehabilitation Technician I supports patient care and daily operations in a rehabilitation setting, as permitted by the State of Maryland Practice Acts. The role helps prepare patients for therapy and assists therapists with non-clinical aspects of treatment under licensed staff supervision. It also supports patient flow, safety, department readiness, and administrative operations. The technician prepares, cleans, disinfects, inspects, and maintains treatment areas and equipment; monitors inventory and stocks supplies; and helps ensure infection-control and safety standards are followed. Administrative support may include scheduling, registration, phone calls, filing, scanning, data entry, document management, insurance authorization support, and maintaining departmental records. The role also supports team training, meetings, quality improvement activities, and special projects. The work takes place in a medical-related facility with controlled climate and lighting, and may include community-based settings. The position involves frequent standing, walking, lifting, pushing, and pulling, as well as assisting with patient mobility and equipment transport. The schedule is a day shift, 7:00 a.m. to 3:30 p.m. EST.
Requirements
- High school diploma or equivalent.
- No experience required.
- Basic Life Support (BLS) certification within 60 days of hire.
- Basic computer proficiency, including Microsoft Office applications.
- Strong verbal, written, non-verbal, interpersonal, and professional communication skills.
- Ability to establish and maintain rapport with team members, patients, and families, and to work collaboratively with a diverse healthcare team.
- Ability to manage time, set priorities, and work effectively in a fast-paced environment.
- Ability to conceptualize and problem-solve when assisting with patient care.
- Ability to adapt hours of availability to variable and changing organizational needs.
- Ability to maintain confidentiality with patients and team members.
- Ability to effectively use medical and therapeutic equipment within scope.
- Ability to frequently stand, walk, bend, lift, and move equipment or supplies; assist with patient mobility and equipment transport; and perform repetitive clerical and operational movements.
- Ability to lift, carry, push, and pull objects weighing up to 50 pounds, with assistance as needed.
Nice To Haves
- Basic Life Support (BLS) certification obtained before hire.
- Previous experience in a healthcare, rehabilitation, medical office, or customer service setting.
- Experience with electronic medical records (EMR) systems.
- CPR certification, or willingness to obtain it upon hire.
Responsibilities
- Prepare and maintain treatment areas and equipment, following infection-control standards and maintaining compliance logs.
- Assist licensed clinicians with patient care as permitted by State of Maryland Practice Acts and under licensed staff direction and supervision.
- Prepare patients for therapy, support patient flow, and assist with non-clinical aspects of treatment sessions.
- Transport and supervise patients as appropriate, and assist with patient transfers, mobility activities, and equipment setup while following safety protocols.
- Maintain patient dignity, privacy, and confidentiality.
- Assist in training new rehabilitation technicians.
- Assist front office staff and clinicians with routine clerical tasks, including scheduling, registration, phone calls, filing, scanning, data entry, document management, and record maintenance.
- Support insurance authorization and patient communication processes as assigned.
- Open and prepare the department for daily operations; maintain cleanliness, organization, and safety of treatment areas, equipment, and storage spaces.
- Monitor inventory, order supplies as needed, and stock treatment areas.
- Serve as a second person for patient and staff safety during treatment activities when needed.
- Recognize and report safety concerns, equipment issues, or patient changes to appropriate clinical staff.
- Participate in department meetings, training, and quality improvement initiatives.
- Support therapists and administrative staff with special projects and departmental needs.
- Demonstrate patient-centered care and service.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
