Rehab Technology Supplier

Numotion•Springfield, MO
•$45,000 - $70,000

About The Position

The Rehab Technology Supplier (RTS) evaluates, recommends, and provides customized Complex Rehabilitation Technology (CRT) to meet clients’ individual needs. The position works with clients, families, therapists, and physicians to ensure appropriate equipment is provided to maximize independence and quality of life. Success requires understanding clinical conditions and rehabilitation equipment. The role also involves delivering and fitting equipment, building customer and referral relationships, staying current on funding requirements and technology, and providing excellent customer service while following company policies and applicable regulations.

Requirements

  • Bachelor’s degree in a related field, or an equivalent combination of education and/or certification in a related field; occupational therapy, physical therapy, or biomedical engineering are examples.
  • At least two years of experience in assistive technology direct customer-related services or a related field may be considered.
  • Valid driver’s license.
  • Ability to meet the essential functions of the position with reasonable accommodations as necessary.
  • Frequent use of hands, wrists, and fingers in connection with computer equipment; prolonged desk or computer work; occasional reaching and moving with arms and hands.
  • Ability to lift or move up to 50 pounds and push or pull up to 100 pounds as needed.
  • Ability to communicate effectively.
  • Candidates must pass a drug test before beginning employment.

Nice To Haves

  • Clinical, technical, and interpersonal skills for assessing complex mobility needs of people with disabilities.
  • Critical thinking, interpersonal, and problem-solving skills to develop individualized CRT equipment and intervention recommendations.
  • Working knowledge of compliant billing processes for rehabilitation and assistive technology equipment, such as Medicare and Medicaid.
  • At least one year of experience working with complex rehabilitation technology.
  • Previous experience selling durable medical equipment (DME).
  • Ability to independently and effectively prioritize multiple tasks, responsibilities, and projects.
  • Extensive knowledge of clinical conditions affecting mobility, including spinal cord injury, cerebral palsy, multiple sclerosis, and stroke.
  • Comprehensive understanding of rehabilitation equipment, including power and manual wheelchairs, seating systems, adaptive controls, and other assistive devices.

Responsibilities

  • Assess clients’ needs, functional limitations, and mobility goals using therapist assessment findings and physician orders, considering physical abilities, environment, and lifestyle.
  • Deliver and fit equipment, ensuring it meets the functional goals established during evaluation.
  • Collaborate with customers, caregivers, and interdisciplinary professionals to recommend assistive and complex rehabilitation technology equipment.
  • Meet or exceed established productivity goals year over year.
  • Develop relationships with prospective customers and referral sources and maintain existing relationships to optimize business opportunities.
  • Maintain eligibility status with vendor systems to ensure continued access to facilities.
  • Keep current on funding requirements and technological advances in the rehabilitation technology industry.
  • Apply Numotion Leadership Principles and perform work with integrity, compliance, and values consistent with the company’s mission.
  • Protect employee and customer confidentiality and comply with company policies and federal regulations.
  • Provide excellent service to internal and external customers, address customer concerns, and prioritize customer service.
  • Work overtime as needed.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Short-term disability
  • Long-term disability
  • 401(k)
  • Life insurance
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