Rehab Technology Supplier

Numotion•Lubbock, TX

20h•$45,000 - $70,000

About The Position

The Rehab Technology Supplier (RTS) evaluates, recommends, and provides customized Complex Rehabilitation Technology (CRT) to meet clients’ individual needs. The role works with clients, families, therapists, and physicians to help ensure appropriate equipment supports independence and quality of life. Success requires understanding clinical conditions and rehabilitation equipment. The RTS conducts comprehensive assessments using therapist findings and physician orders, considering physical abilities, environmental needs, and lifestyle. The role delivers and fits equipment, collaborates with customers, caregivers, and interdisciplinary professionals on recommendations, and works to meet productivity goals. It also develops and maintains customer and referral-source relationships, stays current on funding requirements and technology, and maintains eligibility in vendor systems. The position requires integrity, compliance with company policies and federal regulations, protection of confidential information, and excellent service to internal and external customers. The listed responsibilities may change based on organizational needs or management direction.

Requirements

Bachelor’s degree in a related field or an equivalent combination of education and/or certification in a related field; occupational therapy, physical therapy, or biomedical engineering are examples of relevant fields.
At least two years of experience in assistive technology direct customer-related services or a related field may be considered.
Valid driver’s license.
Ability to meet the essential functions of the position with reasonable accommodations as necessary.
Ability to communicate effectively.
Ability to work overtime as needed.
Ability to use hands, wrists, and fingers frequently in connection with computer equipment; work for prolonged periods at a desk and/or on a computer; and occasionally move and reach with arms and hands.
Ability to lift or move up to 50 pounds and push or pull up to 100 pounds as needed.

Nice To Haves

Clinical, technical, and interpersonal skills for analyzing complex mobility needs of individuals with disabilities.
Critical thinking, interpersonal, and problem-solving skills to develop appropriate individualized CRT equipment recommendations and interventions.
Working knowledge of compliant billing processes for rehabilitation and assistive technology equipment, such as Medicare and Medicaid.
At least one year of experience working with complex rehabilitation technology.
Previous experience selling durable medical equipment (DME).
Ability to prioritize multiple tasks, responsibilities, and projects independently and effectively.
Extensive knowledge of clinical conditions affecting mobility, including spinal cord injury, cerebral palsy, multiple sclerosis, and stroke.
Comprehensive understanding of rehabilitation equipment, including power and manual wheelchairs, seating systems, adaptive controls, and other assistive devices.

Responsibilities

Conduct comprehensive assessments of clients’ needs, functional limitations, and mobility goals using therapist assessment findings and physician orders, while considering physical abilities, environmental needs, and lifestyle.
Deliver and fit equipment to ensure it meets functional goals established during the evaluation.
Collaborate with customers, caregivers, and interdisciplinary professionals to recommend appropriate assistive and complex rehabilitation technology equipment.
Meet or exceed established productivity goals year over year.
Develop relationships with potential customers and referral sources and maintain existing relationships to optimize business opportunities.
Maintain eligibility status with vendor systems to ensure continuous access to facilities.
Stay current on funding requirements and technological advances in the rehabilitation technology industry.
Develop and maintain new relationships and referral sources.
Apply Numotion Leadership Principles and perform the job with integrity, compliance, and values consistent with Numotion’s mission.
Protect employee and customer confidentiality and comply with Numotion policies and federal regulations.
Provide excellent customer service, address customer concerns with solutions, and prioritize customer service.