Rehab Tech/Operations Assistant (Full-Time)

ChildServe•Cedar Rapids, IA

13d•Onsite

About The Position

This dual position will support both our Welcome Center and Outpatient Therapy teams. In the role, you will greet and provide professional and courteous customer service to children, families, and visitors, and provide clerical and administrative support to the team. You will also be responsible for the organizing, cleaning and disinfecting the gyms, classrooms and other areas used for therapy sessions. Schedule: Monday - Friday, 9:45am - 6:15pm

Requirements

High school degree or equivalent
An ability to maintain positive working relationships and demonstrate sensitivity to, and respect for, a diverse population
Demonstration of proficient organizational and time management skills with developed problem-solving skills and decision-making, and ability to prioritize multiple demands
Computer skills including Microsoft Office, and ability to proficiently learn new software programs
Ability to communicate in English effectively for understanding, in writing and verbally
Ability to lift up to 35 lbs, be mobile within the assigned work area, and frequently bend, lift, reach, and stand

Nice To Haves

Working toward or has completed some post high school education in related area

Responsibilities

Greet and identify needs of visitors to ChildServe. Provide a positive customer service experience when interacting with families, visitors, and staff
Complete service coordination duties such as modifying schedules of clients as needed. Identify and communicate to providers when clients have arrived for appointments
Answer multi-line telephone and route as necessary, sort and distribute mail, receive and process faxes
Perform a variety of clerical tasks including ensuring complete documentation for scheduling, review of service documentation, and parent verification.
Take inventory of supplies needed for daily therapy sessions
Prep for daily therapy sessions, including clean therapy rooms and toys