Rehab Assistant - Fairview Lakes Region

Fairview Health Services•Chisago City, MN
•Onsite

About The Position

The Rehabilitation Assistant (RA) supports Fairview Lakes Hospital in Wyoming and Fairview clinics in Chisago and North Branch. The role is an essential member of the team, supporting customer service and business operations while collaborating with staff who deliver outpatient physical therapy, occupational therapy, speech therapy, edema services, and cardiopulmonary rehabilitation. It offers operational experience for people pursuing a rehabilitation career or interested in learning about the field. The RA assists Rehab Services staff across rehabilitation areas with duties that may include transporting patients, maintenance, clerical work, and assisting with patient care. The position also provides experience with check-in, appointment calls, insurance-related questions and order requests, correspondence with medical professionals, regulatory-form queues, supply management, and cleaning department equipment. This is a Local 113 SEIU contract position at 0.8 FTE, authorized for 64 hours per pay period. The schedule alternates every other week on weekdays and includes day-shift hours. The employee must be flexible to work at Fairview Lakes rehabilitation locations in Wyoming, North Branch, and Chisago. The position is benefit eligible.

Requirements

  • One year of medical office experience.
  • Strong customer service skills.
  • Strong interpersonal communication skills.
  • Excellent computer skills.
  • Ability to multitask.
  • Ability to work in a fast-paced office environment.
  • Flexibility to work various shifts and locations.

Nice To Haves

  • High school diploma or equivalent.
  • One year of hospital or clinic front-office experience with electronic scheduling, registration, Microsoft Office, and Outlook.
  • Nursing Assistant Registered.

Responsibilities

  • Support customer service and business operations for rehabilitation services.
  • Assist Rehab Services staff in rehabilitation areas with assigned duties.
  • Transport patients.
  • Perform maintenance activities and clerical work.
  • Assist with patient care.
  • Support check-in and appointment call-center operations.
  • Follow up on insurance-related questions and order requests.
  • Facilitate correspondence with medical professionals.
  • Handle queues for regulatory-related forms.
  • Support supply management.
  • Clean department equipment.

Benefits

  • Medical insurance
  • Health savings account (HSA)
  • Dental insurance
  • Vision insurance
  • 403(b) retirement plan
  • Paid time off (PTO)
  • Shift differentials
  • Health and wellbeing resources
  • Paid continuing education credits
  • Safe and Sick Time
  • Tuition reimbursement
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