Rehab Aide

Confluent Health•Palm Desert, CA

About The Position

At Confluent Health and its affiliated brands, PT Technicians contribute to the patient experience by working alongside licensed physical therapists, welcoming and supporting patients, and helping keep the clinic running smoothly. This is a fast-paced, hands-on role with direct patient interaction and opportunities to learn. It may suit someone interested in growing as a PT Technician or gaining experience while pursuing a future in physical therapy or healthcare. Training is provided on clinic workflows, modalities, cleaning standards, and patient care support. The position is part-time, with availability needed between 7 a.m. and 7 p.m., Monday through Friday. Compensation is $18–$21 per hour.

Requirements

  • High school diploma or GED.
  • Strong communication and customer service skills, including the ability to interact effectively with patients of all ages, including those experiencing pain or discomfort.
  • Ability to follow direction from licensed therapists and carry out assigned patient support activities.
  • Ability to manage multiple tasks and priorities in a fast-paced clinic environment.
  • Ability to work collaboratively with therapists, front office staff, and other clinic team members.
  • Ability to take initiative and identify clinic, patient, and team needs within the scope of the role.
  • Ability to remain on one’s feet throughout the shift and perform routine clinic activities, including cleaning, laundry, restocking supplies, and moving equipment.
  • Ability to maintain patient privacy and follow HIPAA and clinic standards.
  • Reliable attendance and ability to commit to a consistent work schedule.

Nice To Haves

  • Daytime availability is preferred.
  • Currently pursuing or having completed a degree in kinesiology, exercise science, health science, biology, or a related pre-PT field.
  • Previous experience in customer service, fitness, personal training, coaching, sports, or another patient- or customer-facing environment.

Responsibilities

  • Greet patients and escort them to treatment areas, ensuring a staff member is with them.
  • Guide patients through exercise programs as directed by the treating therapist.
  • Set up and take down modalities such as heat, ice, e-stim, Game Ready, and Normatec as directed by the therapist.
  • Clean and sanitize treatment tables, equipment, and rooms between patients.
  • Keep the clinic stocked and organized, including handling laundry and restocking supplies.
  • Anticipate therapists’ and patients’ needs and assist where needed.
  • Support the front desk and other clinic team members during downtime.
  • Protect patient privacy and uphold HIPAA standards in every interaction.
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