Rehab Administrative Assistant (P/D)

INTERFACE REHAB INC•Pico Rivera, CA

5d•$17 - $20•Onsite

About The Position

The Rehabilitation Administrative Assistant (RAA) assists with non-patient-care activities, including clerical duties, billing, scheduling in the electronic medical record (EMR) and industry-standard billing software, patient transportation, and department housekeeping. Under the direct supervision of a licensed Physical Therapist, Occupational Therapist, or Speech Language Pathologist, the RAA may also assist with patient-related services for patients not covered by Medicare Part A or Part B. The position is based primarily in a skilled nursing facility and works in an active patient-care environment. The RAA supports rehabilitation operations through documentation and billing activities, inventory control, department and equipment cleaning, patient transportation, and tracking facility rehabilitation systems. The role also involves preparing evaluation packets, managing Medicare Part B certifications and related documentation, reviewing nursing logs, and assisting with EMR documentation and treatment-minute verification. The RAA must follow applicable state, federal, company, and facility requirements and promptly report problems with facility areas or equipment. As assigned, the RAA may train and guide student interns under the supervision of a licensed rehabilitation professional. Physical demands include bending, reaching, squatting, standing or working for 80% of an eight-hour shift, lifting up to 50 pounds, and potentially lifting, moving, or transferring patients weighing up to 100 pounds. Travel may be required.

Requirements

Valid and current health examination, TB test and/or chest X-ray, and CPR according to the credential requirements in the Employee Handbook.
Ability to gather and analyze information in a timely and skillful manner.
Ability to manage time efficiently.
Resourceful, problem-solving attitude.
Proactive attitude and work style.
Ability to maintain a high level of confidentiality.
Customer-service-focused attitude.
Ability to travel as required.
Ability to see projects through to completion.
Ability to bend, reach, squat, and move as required by patient treatment plans.
Ability to lift 50 pounds; moving, lifting, or transferring patients may involve lifting up to 100 pounds.
Ability to stand and/or work for 80% of an eight-hour shift.
Visual and hearing acuity sufficient to perform job-related functions.
Ability to operate standard rehabilitation therapy equipment.

Nice To Haves

Natural interpersonal and communication skills.
Detail-oriented and resourceful mindset.
Ability to work well in a diverse environment.
Ability to accept and act upon constructive feedback.

Responsibilities

Assist with patient-related services for patients who are not covered by Medicare Part A or Part B, under the direct supervision of a licensed rehabilitation professional.
Perform clerical duties and data entry.
Assist with inventory control, including linen supplies.
Clean the rehabilitation department and equipment daily or more frequently as needed.
Assist with patient transportation.
Track and follow up on rehabilitation systems, including Medicare Part B certifications, basic chart reviews, resident tracking logs, verification of treatment minutes, falls, splints, and dining rounds.
Document treatment in patient medical records when required for patient-related services.
Assist with billing and ensure required documentation is submitted to the facility on time.
Prepare evaluation packets, particularly for per diem, registry, and traveling staff.
Provide BOM Part B items and diagnoses as required.
Prepare and track Part B certifications and ensure physicians have signed them as appropriate.
Review the 24-hour nursing log.
Assist with EMR documentation, projections, and verification of minutes for PDPM or the current mandated CMS reimbursement system.
Immediately report problem areas or equipment within each facility to the appropriate supervisor.
Comply with applicable California licensing, Title 22, CMS, California Labor Board, company, facility, and safety requirements.
Report to work regularly and on time.
When assigned, train and guide student interns, explain applicable requirements, ensure compliance, and complete required paperwork.
Perform other duties as assigned.