REGULATORY SPECIALIST III - 64007247

State of Florida • Tallahassee, FL

1d • $36,317 - $39,963 • Onsite

About The Position

The employee in this position reports to and assists the Regulatory Supervisor/Consultant and Program Operations Administrator on the Advanced Processing Team in the Board of Nursing, and coordinates workflow serving as the Regulatory Specialist III. This is a professional position in which the employee functions independently and as a team who processes, evaluates and determines eligibility for complex licensure applications. The incumbent must be able to understand and apply Florida Statutes, rules, policies and procedures that are applicable to the Board of Nursing. The individual in this position is expected to demonstrate the agency’s fundamental values of innovation, collaboration, accountability, responsiveness and excellence and promote the Department’s mission.
The employee compiles all documentation for applicants who require board review and prepares summaries and packets for board meetings and board conference call agendas, pursuant to Board guidelines. Summaries are drafted in Microsoft Word, and must clearly indicate the reason for board review, as well as accurate information regarding any criminal and disciplinary action, and any pertinent information the board members may need to make an informed decision. Packets are compiled in Adobe Acrobat PDF, and incumbent is responsible for ensuring all confidential information and documentation is labeled as such and/or redacted if necessary. Incumbent will extract, rearrange, and rotate PDF documents to ensure proper placement and accuracy. Incumbent will be responsible for drafting the Notice of Hearing, including the date, time, location and committee placement, prior to turning the packet for review.
The employee evaluates complex applications containing criminal, health and/or discipline history for all individuals applying for licensure under the Board of Nursing: CNA, LPN, RN, and APRN. The incumbent corresponds in writing to applicants in conjunction with processing their application, to notify them of deficiencies and application statuses, as well as to clarify concerns, obtain additional information or explain relevant statutes or processing procedures as defined by Chapter 464 Part I & II, F.S., and applicable board rules. Responsible for verifying licensure statuses and any possible disciplinary actions or open cases through NURSYS or the applicable state's website. For any files which may require board review, the incumbent must notify the Background Screening Unit.
Team lead duties include that the employee monitors and processes files being returned from the Background Screening Unit, to update application statuses, approve, or prepare for board review within required timeframes. The incumbent processes exemptions from disqualification after the Background Screening Unit has completed their review. When the applicant qualifies, the incumbent will update the file, add a modifier, issue the approval letter to the licensee, and forward a copy to the Agency for Health Care Administration (AHCA). For applicants who do not qualify for licensure or an exemption, the incumbent is responsible for notifying the applicant of the statutory bar and timeframe for disqualification and offering them the opportunity to withdraw in accordance with board policy and procedure.
The employee processes reports for incoming documentation or information, including documents uploaded by the applicant to their file, Livescan screenings, and files tracked for review through the document repository. The employee processes and responds to complex incoming mail and email inquiries, including health and disciplinary documents, records all received documentation in the applicant's file within 1 business day of receipt and saves the documentation for upload to the licensure file. The incumbent is responsible for ensuring the accuracy of licensure information in the database and reports data entry errors to include vendor errors. The employee maintains an electronic licensure filing system and prepares supplemental documents for imaging.
The employee monitors files conditionally approved by the Board, as well as Conditional/Active licenses. Audits and processes files within established processing timelines. Sends approval and/or denial letters for filing to the Clerk’s Office, and to the applicant when filed. The incumbent is responsible for contacting the applicant when board orders or correspondence are returned as undeliverable. Upon completion of probation or conditions, drafts a Notice of Termination for filing with the Clerk.
Team lead duties include that the incumbent serves as a member of the board’s training team. Training team members are responsible to the Deputy Executive Director for developing and maintaining training tools such as desk guides and PowerPoint presentations, participating in monthly training team meetings, and in the development of the annual training plan. This position is responsible for providing group training presentations and providing guidance to preceptors assigned to new staff.

Requirements

• Ability to compile, organize and analyze data.
• Ability to investigate, analyze, and resolve complaints.
• Ability to understand and apply Florida Statutes, rules, policies and procedures for licensing and regulation of professionals and consumer protection.
• Ability to provide consultative assistance to others.
• Ability to plan, organize and coordinate work activities.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.
• Experience with Microsoft Office (Word, Excel, Outlook).
• Must be physically present in the office to effectively perform job duties and responsibilities.
• Must be able to learn and communicate effectively, orally and in writing, in English.

Responsibilities

• Processes, evaluates, and determines eligibility for complex licensure applications.
• Compiles documentation for applicants requiring board review and prepares summaries and packets for board meetings.
• Drafts summaries in Microsoft Word, clearly indicating the reason for board review and relevant criminal/disciplinary actions.
• Compiles packets in Adobe Acrobat PDF, ensuring confidential information is labeled or redacted.
• Extracts, rearranges, and rotates PDF documents for accuracy.
• Drafts the Notice of Hearing, including date, time, location, and committee placement.
• Evaluates complex applications with criminal, health, or discipline history for CNA, LPN, RN, and APRN licensure.
• Corresponds with applicants regarding deficiencies, application statuses, and clarification of statutes or procedures.
• Verifies licensure statuses and disciplinary actions through NURSYS or state websites.
• Notifies the Background Screening Unit for files requiring board review.
• Monitors and processes files returned from the Background Screening Unit.
• Updates application statuses, approves, or prepares files for board review within required timeframes.
• Processes exemptions from disqualification after background screening.
• Issues approval letters for qualified applicants and forwards copies to AHCA.
• Notifies applicants of statutory bars and disqualification timeframes for those who do not qualify.
• Offers applicants the opportunity to withdraw if they do not qualify for licensure or exemption.
• Processes reports for incoming documentation, including applicant uploads and Livescan screenings.
• Responds to complex incoming mail and email inquiries.
• Records all received documentation in the applicant's file within 1 business day.
• Ensures accuracy of licensure information in the database and reports data entry errors.
• Maintains an electronic licensure filing system and prepares supplemental documents for imaging.
• Monitors files conditionally approved by the Board and Conditional/Active licenses.
• Audits and processes files within established processing timelines.
• Sends approval and/or denial letters for filing to the Clerk’s Office and the applicant.
• Contacts applicants when board orders or correspondence are returned as undeliverable.
• Drafts a Notice of Termination for filing with the Clerk upon completion of probation or conditions.
• Serves as a member of the board’s training team, developing and maintaining training tools.
• Participates in monthly training team meetings and the development of the annual training plan.
• Provides group training presentations and guidance to preceptors for new staff.

Benefits

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed