Regulatory Specialist III - 79000066

State of Florida • Largo, FL

3d

About The Position

The Florida Division of Alcoholic Beverages and Tobacco licenses the manufacture, distribution, sale, and service of alcoholic beverage and tobacco products in Florida. Its responsibilities include receiving and processing license applications, collecting and auditing taxes and fees, and enforcing applicable laws and regulations. The division’s Licensing, Auditing, and Enforcement bureaus comprise approximately 325 personnel working throughout the state.

The Regulatory Specialist III works independently on professional regulatory activities involving eligibility determinations and the review and processing of applications for alcoholic beverage, cigarette, and tobacco licenses, permits, and registrations. The position is assigned to the Bureau of Licensing and is a non-sworn Career Service position. The role helps businesses open in Florida and supports industry members in maintaining compliance with licensing laws.

Requirements

• Two years of customer service experience.
• Experience using Microsoft Office Suite, including Microsoft Word, Excel, and PowerPoint.
• Ability to multitask and work on multiple issues simultaneously and independently.
• Ability to determine work priorities and ensure assignments are completed properly.
• Ability to communicate effectively orally and in writing, understand work-related written material, convey information, listen actively, and adapt written communication to the audience.
• Knowledge of and ability to understand and apply applicable statutes, rules, policies, and procedures.
• Ability to compile, organize, and analyze data and present findings.
• Ability to establish and maintain effective working relationships.
• Knowledge of computer systems and software used for writing, calculating, data entry, and licensing application processing.
• Ability to handle telephone calls courteously and effectively.
• Willingness to accept the offered salary within the stated range of $1,396.82 to $1,531.54 biweekly.
• Must pass a Level 2 background check, including fingerprinting and checks of local, state, and national law enforcement records, before starting work.

Nice To Haves

• Experience inputting and/or reviewing data in an automated data records system.
• Experience working with the Versa Regulation licensing system and OnBase.

Responsibilities

• Review applications for licenses, permits, and registrations to ensure applicants, premises, and locations qualify for licensure.
• Correspond and communicate with applicants about omissions or deficiencies in license applications.
• Process routine and complex applications according to department policy, the Florida Administrative Code, and Florida Statutes.
• Independently evaluate qualifications and requirements to determine eligibility for licensure.
• Independently determine whether applications should be approved or denied based on completeness, accuracy, and compliance.
• Communicate with the supervisor when an application denial requires further action.
• Update necessary systems, logs, and other applicable data systems consistently and accurately.
• Provide service, accurate information, and specific guidance to internal and external customers regarding licensing functions.
• Process fee payments to ensure monies received are accurately and promptly deposited into the correct bank account under agency receipting procedures.
• Respond accurately to internal and external inquiries about licensing requirements and related laws, rules, compliance, policies, and procedures.
• Perform other duties as requested.

Benefits

• State of Florida retirement package with a required 3% employee contribution.
• Nine annual paid holidays and one personal holiday.
• Ability to earn up to 104 hours of paid annual leave annually as a new State employee.
• Ability to earn up to 104 hours of paid sick leave annually.
• Health insurance coverage, including individual and family coverage, for eligible employees.
• A $25,000 life insurance policy for eligible employees.
• Optional supplemental insurance policies, including dental, vision, hospital supplement, and cancer coverage.
• Tax-deferred medical and childcare reimbursement accounts.
• Tuition waiver program for attendance at an approved State of Florida college or university.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed