REGULATORY SPECIALIST II - 79011329

State of Florida • Fort Lauderdale, FL

26d • $37,053 - $38,136 • Onsite

About The Position

The Regulatory Specialist II works in the Fort Lauderdale office of the Division of Florida Condominiums, Timeshares, and Mobile Homes. The position clarifies Florida Statutes and directly assists constituents in resolving issues. It validates petitions for an election monitor and serves as a liaison among unit owners, condominium associations, and election monitors. The role also handles inquiries, complaints, and disputes and supports education and reference materials.

Requirements

• Two years of customer service experience.
• Valid driver’s license.
• Knowledge of Chapter 718, Florida Statutes, and the administrative rules governing condominiums.
• Knowledge and understanding of the condominium concept of ownership.
• Knowledge of Robert’s Rules of Order and ability to act as a neutral third party in disputes.
• Ability to communicate effectively, both orally and in writing.
• Ability to gather, document, record, and analyze data.
• Ability to make decisions and solve problems based on evaluation and reasoning with accumulated data and information.

Responsibilities

• Receive, investigate, respond to, resolve, and maintain data on inquiries, complaints, and disputes involving the division, unit owners, boards of directors, board members, community association managers, and other affected parties.
• Monitor and review procedures and disputes concerning condominium elections and meetings.
• Draft recommendations for enforcement action for the Division of Florida Condominiums, Timeshares and Mobile Homes.
• Maintain case files and data on inquiries, complaints, and disputes received and processed.
• Assist with preparing and distributing education and reference materials and resources.
• Draft correspondence as directed by the Ombudsman or Attorney.
• Conduct authorized travel.
• Perform other duties as assigned.

Benefits

• State of Florida retirement package, with a required 3% employee contribution.
• Nine annual paid holidays and one personal holiday.
• Ability to earn up to 104 hours of paid annual leave annually as a new State of Florida employee.
• Ability to earn up to 104 hours of paid sick leave annually.
• Health insurance coverage for eligible employees, including individual and family coverage.
• $25,000 life insurance policy for eligible employees.
• Optional supplemental insurance policies, including dental, vision, hospital supplement, and cancer coverage.
• Tax-deferred medical and childcare reimbursement accounts.
• Tuition waiver program for attendance at an approved State of Florida college or university.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed