REGULATORY SPECIALIST II - 64081338
About The Position
The Regulatory Specialist II works in the Florida Department of Health’s Bureau of Health Care Practitioner Regulation, Board of Nursing, in a high-volume, fast-paced, administrative and customer service-oriented environment. The position helps ensure qualified nursing professionals can work in Florida by processing licensure-related requests, reviewing confidential documents, using licensing systems such as LEIDS, and communicating in writing and verbally with applicants, licensees, and other stakeholders. The role requires in-office attendance during established business hours and is fully on-site in Tallahassee, five days per week, with no regular telework or remote option. The incumbent processes voluntary relinquishment requests for nursing professions and visiting nurse permits, maintains related records and licensing database statuses, and supports administrative handling of legal orders, hearing notices, travel authorizations, and reimbursement requests. The position also serves as backup for monitoring the Board’s shared Outlook mailbox. The successful candidate is expected to demonstrate innovation, collaboration, accountability, responsiveness, and excellence, promote the Department’s mission, and perform other duties as assigned.
Requirements
- Must be physically present in the office to effectively perform job duties and responsibilities.
- Proficiency in Microsoft Office and Windows-based systems.
- Ability to learn job-specific software.
- Strong organizational skills.
- Strong communication skills.
- Ability to learn and communicate effectively in English, orally and in writing.
Responsibilities
- Process licensure applications and review confidential documents using licensing systems such as LEIDS.
- Track and file orders received from the Office of the Attorney General, follow up with the Board attorney regarding timely and accurate receipt, ensure final orders are routed to the Board Executive Director for signature, and forward them to the Agency Clerk’s Office for filing and distribution.
- Assist with mailing and emailing notices of hearing and follow up with the appropriate manager and agenda builder to confirm timely and accurate delivery.
- Submit travel authorizations for staff and Board members attending meetings that require travel.
- Route travel reimbursement requests to the appropriate unit and work with staff to complete reimbursements after travel.
- Process Voluntary Relinquishment requests for CNA, LPN, RN, and APRN professions and update statuses in the licensing database.
- Process Visiting Nurse Permit requests within two business days, maintain an internal request log, and issue permits using Microsoft Excel, Word, and Mail Merge.
- Respond to permit customer requests by email or by mailing physical permit copies, file returned permits, and coordinate with applicants to confirm receipt.
- Serve as backup for monitoring the Board’s main shared Outlook email box, sorting or forwarding emails as needed and ensuring responses meet internal timeframes.
- Perform other duties as assigned.
Benefits
- Annual and sick leave
- Nine paid holidays and one personal holiday each year
- State Group Insurance coverage options, including health, life, dental, vision, and supplemental insurance
- Retirement plan options, including employer contributions
- Flexible Spending Accounts
- Tuition waivers
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
