About The Position

The Regulatory Change Management Governance Lead in the Office of Regulation and Document Governance delivers governance and oversight of regulatory change management activity across the Risk Management and Compliance function. The role serves as a subject matter expert and trusted advisor on regulatory change processes, partnering with teams across Latin America, the United States, and Canada. It tracks regulatory change activities and helps identify related compliance risks while working independently and collaborating with cross-functional teams. The role also supports process innovation and promotes accountability, transparency, and continuous improvement across the function.

Requirements

  • Bachelor's degree.
  • Minimum 7 years of experience in Risk Management and Compliance, Legal, or similar regulatory-facing roles within financial services.
  • Demonstrated experience leading regulatory change management and governance, with the ability to operate independently and deliver results.
  • Familiarity with compliance and operational risk frameworks.
  • Strong organizational skills, with proactive issue identification and management.
  • Exceptional written and verbal communication skills, with the ability to influence and achieve consensus among diverse stakeholders, including senior executives.
  • Demonstrated experience in successful data storytelling.
  • Ability to analyze and resolve complex topics while balancing multiple priorities in a fast-paced environment.
  • Professional maturity, sound judgment, and confidence expressing viewpoints to senior leaders.
  • Highly adaptable interpersonal skills and ability to collaborate across business and functional areas.
  • Demonstrated experience working in high-performing teams.

Nice To Haves

  • Professional certification in compliance, risk management, or a related regulatory discipline.
  • Experience supporting regulatory exam submissions within a large, matrixed financial institution.
  • Working knowledge of Latin America, United States, and Canada regulatory environments.
  • Experience applying technology and automation tools to operational or governance processes.
  • Fluency in Spanish or Portuguese to support engagement across Latin America.

Responsibilities

  • Oversee Risk Management and Compliance groups across Latin America, the United States, and Canada in legal obligation assessment and regulatory change management activity by tracking key performance indicators.
  • Contribute to the design and implementation of future-state operational processes, leveraging technology and innovation.
  • Build and maintain relationships with stakeholders, partners, and cross-functional teams to support adoption of best practices across the region.
  • Analyze performance and risk metrics and facilitate root cause analysis as needed to support timely escalation and senior management awareness of key issues and solutions.
  • Deputize, as needed, for the Global Governance Lead on team management topics aligned to US time zones.
  • Support region-specific firmwide regulatory exam submissions related to the Risk Management and Compliance approach to evidencing compliance with Laws, Rules and Regulations and regulatory change management.
  • Prepare and deliver presentations and materials for senior leadership and committee meetings.
  • Represent the Risk Management and Compliance governance team lead at firmwide meetings that are time-zone specific.
  • Provide thought leadership to drive key discussions and resolve complex issues across departments.
  • Foster a culture of accountability, transparency, and continuous learning within the team.
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