Regulatory Affairs Specialist

TREATT USA INC•Lakeland, FL

23h

About The Position

The Regulatory Affairs Specialist supports Treatt by helping ensure that its products and services comply with applicable regulatory and legal requirements. The role involves interpreting regulatory changes and advising on their impact, maintaining regulatory compliance, and supporting customers and the commercial team. The Specialist prepares customer product documentation, responds to questionnaires and product questions, updates regulatory information in the ERP system, and contributes to effective teamwork and continuous improvement within the Regulatory Department.

Requirements

Associate degree, or high school diploma with five years of industry-related experience in customer service or regulatory work.
Knowledge of current Good Manufacturing Practices (GMP).
Knowledge of HACCP.
Familiarity with JD Edwards or SAP software.
Familiarity with Microsoft applications.
Familiarity with third-party portals.
Strong computer skills.
Strong verbal and written communication skills.
Ability to work effectively as part of a team.
Demonstrated organizational skills.
Proven ability to follow written and verbal instructions effectively.
Self-directed, with the ability to work well independently.

Responsibilities

Complete customer questionnaires and respond to product questions, ensuring requests are acknowledged and the process has begun within 24 hours of receipt, while prioritizing as necessary.
Prepare product documentation for customers based on current regulations.
Communicate and cooperate effectively with internal and external customers to resolve problems and support projects.
Provide product support to the commercial team.
Perform ERP functions, including amending or adding regulatory data and assigning documents as required.
Provide coverage for other Regulatory Department tasks as detailed in the training matrix.
Contribute to continuous improvement in the Regulatory Team, including suggesting improvements to quality and efficiency.
Promote a customer-centric culture across the business by leading by example.
Support colleagues, share knowledge, collaborate with similar positions within the industry, and undertake other appropriate duties at the discretion of line management.
Complete training in areas specific to Treatt Limited’s business as required.
Act in the best interests of Treatt Limited.
Perform other functions related to Regulatory Department activities.