Regulated Research Facilitator

University of Wisconsin Madison•Madison, WI

11d•Remote

About The Position

The Regulated Research Facilitator serves as a bridge between UW–Madison researchers and the UW–Madison Regulated Research Enclave. The role supports researchers through onboarding by assessing research requirements, explaining enclave expectations, and guiding research teams toward appropriate technical and compliance solutions. The facilitator works with researchers to understand and document workflows, data types, instrumentation, and operational needs, then translates those requirements into technical, security, and compliance considerations for engineers supporting Azure-based services and connections between on-premises research assets and the enclave. The position coordinates with the Regulated Research team, DoIT, campus cybersecurity and compliance experts, and researchers across disciplines to align research objectives with technical and regulatory requirements. The role requires familiarity with research environments and the controls, documentation, and evidence needed for regulated research. Applicants may be considered for Research Cyberinfrastructure Facilitator II or III, with title determined by the finalist’s experience and qualifications. The position is expected to be primarily remote under an annually reviewed and approved flexible work arrangement, with onsite attendance for in-person meetings at least monthly and design workshops as needed. Remote employees must provide their own high-speed internet and phone and use a university-provided computer. Travel between home and the assigned work location is not reimbursable. The position is in the Division of Information Technology’s CTO Office, within Research Cyberinfrastructure and Regulated Research. Research Cyberinfrastructure provides services and support for researchers’ data, computing, data science, and AI-based work. The Regulated Research group supports researchers with complex regulatory needs, including CUI, through a cloud-based research platform and connections to other UW–Madison systems.

Requirements

Demonstrated experience consulting with researchers, faculty, scientific staff, or other specialized stakeholders to assess needs, evaluate options, and guide technical, operational, security, or compliance requirements.
Experience coordinating projects, services, or initiatives involving multiple stakeholder groups with differing priorities, technical expertise, and organizational objectives.
Experience applying regulatory, security, and compliance requirements and communicating expectations to technical and non-technical audiences through documentation, procedures, or other user-facing guidance.
For Level III: experience leading requirements discovery and evaluating complex research technology solutions.
For Level III: experience leading complex or cross-functional efforts, including managing stakeholders with competing priorities across organizational boundaries.
Applicants must be U.S. citizens because successful candidates may have access to NOFORN data; permanent residents and Green Card holders cannot access NOFORN data.
Successful candidates must pass an initial caregiver check and recurring checks every four years.
Applicants must be eligible to work in the position by the effective date of appointment; university sponsorship is not available.
Remote work requires the employee to provide their own high-speed internet and phone.

Nice To Haves

Professional experience supporting regulated research environments or working with compliance frameworks such as NIST 800-171, CMMC, HIPAA, export controls, CUI, federal contract requirements, or other research compliance programs.
Experience with cloud computing environments, particularly Microsoft Azure, including research computing, data management, or secure collaboration solutions.
Experience defining support models for research instrumentation, laboratory systems, or other operational technology integrated with traditional information technology infrastructure (preferred for Level III).
Demonstrable experience navigating the complexities of establishing consultative support and service delivery for new and significant service offerings (preferred for Level III).
Bachelor’s degree preferred.

Responsibilities

May contribute to regular communications with researchers and internal stakeholders.
Maintain the system security plan (SSP), including updating documentation when changes affect it.
Engage researchers in selecting and using relevant cyberinfrastructure systems, tools, and computing strategies.
Contribute to designing and debugging research workflows with researchers.
Produce and gather evidence needed to meet assessor requirements.
Help communicate shared-control responsibilities to researchers and distributed staff.
Communicate and collaborate with internal and potential external collaborators about facilitation and service models.
Connect and coordinate interactions between researchers and technology providers.
Communicate regularly with, and/or collaborate with, systems and software/data professionals regarding service enhancements.
May provide consultation and expertise on research cyberinfrastructure aspects of research proposals.
May contribute to research proposals as a project contributor or as a Co-Principal Investigator on proposals concerning facilitation functions.
Contribute to designing and developing documentation, training content, and advanced curricula, and instruct at workshops.