Regulated Research Facilitator

Universities of Wisconsin•Madison, WI

12d•$82,000 - $135,000•Remote

About The Position

The Regulated Research Facilitator serves as a bridge between UW–Madison researchers and the UW–Madison Regulated Research Enclave. The facilitator supports researchers through onboarding by assessing research requirements, explaining enclave expectations, and guiding research teams toward appropriate technical and compliance solutions. They work with researchers to understand and document workflows, data types, instrumentation, and operational needs, then translate those requirements into technical, security, and compliance considerations for Regulated Research engineers supporting Azure-based services and connections between on-premises research assets and the enclave. The role coordinates researchers and stakeholders across the Regulated Research team, DoIT, campus cybersecurity and compliance groups, and research disciplines. It helps align research objectives with technical and regulatory obligations so researchers can use enclave services effectively. The position may be filled at the Research Cyberinfrastructure Facilitator II or III level, based on the finalist’s experience and qualifications. The position is expected to be primarily remote, with some on-site presence for in-person meetings at least monthly and design workshops as needed. Remote work is subject to an annually reviewed and approved flexible work arrangement. Remote employees must provide their own high-speed internet and phone and use a university-provided computer. Travel between home and the assigned work location is at the employee’s expense. The role is part of the Research Cyberinfrastructure unit in the Division of Information Technology. The unit provides researchers with data, computing, data science, and AI infrastructure and support. The Regulated Research group supports researchers with complex regulatory needs, including Controlled Unclassified Information (CUI), through a cloud-based research platform and connections to other UW–Madison systems.

Requirements

Demonstrated experience consulting with researchers, faculty, scientific staff, or other specialized stakeholders to assess needs, evaluate options, and advise on technical, operational, security, or compliance requirements.
Experience coordinating projects, services, or initiatives involving multiple stakeholder groups with differing priorities, technical expertise, and organizational objectives.
Experience applying regulatory, security, and compliance requirements and communicating expectations to technical and non-technical audiences through documentation, procedures, or other user-facing guidance.
For the Facilitator III level: experience leading requirements discovery and evaluating complex research technology solutions.
For the Facilitator III level: experience leading complex or cross-functional efforts involving stakeholders with competing priorities across organizational boundaries.
A U.S. citizen is required for candidates who may access NOFORN data under the CMMC Initiative; permanent residents and Green Card holders cannot access NOFORN data.
Must pass an initial caregiver check and subsequent checks every four years.
Must be eligible to work in the position by the appointment effective date; university sponsorship is not available.
Remote work requires the employee to provide their own high-speed internet and phone.

Nice To Haves

Professional experience supporting regulated research environments or working with compliance frameworks such as NIST 800-171, CMMC, HIPAA, export controls, CUI, federal contract requirements, or other research compliance programs.
Experience with cloud computing, particularly Microsoft Azure, including research computing, data management, or secure collaboration solutions.
Experience defining support models for research instrumentation, laboratory systems, or other operational technology integrated with traditional information technology infrastructure; preferred for Level III.
Demonstrable experience establishing consultative support and service delivery for new and significant service offerings; preferred for Level III.
Bachelor’s degree preferred.

Responsibilities

Contribute to regular communications with researchers and internal stakeholders.
Maintain and update System Security Plan (SSP) documentation when changes affect the plan.
Engage researchers in selecting and using relevant cyberinfrastructure systems, tools, and computing strategies.
Help researchers design and debug research workflows.
Produce and gather evidence needed to meet assessor requirements.
Help communicate shared control responsibilities to researchers and distributed staff.
Communicate and collaborate with internal and potential external collaborators on facilitation and service models.
Connect and coordinate researchers with technology providers.
Communicate and collaborate with systems and software/data professionals regarding service enhancements.
Provide consultation or expertise on research cyberinfrastructure aspects of research proposals; contribute to proposals or serve as a Co-Principal Investigator on proposals concerning facilitation functions, as applicable.
Contribute to documentation, training content, and advanced curricula, and instruct workshops.