Regular Student Technical - Disability Support Services

University of Central Oklahoma•Edmond, OK

About The Position

This regular student technical position supports staff and faculty in assisting students with disabilities and their accommodations. The student employee works with Disability Support Services (DSS), which determines appropriate housing and academic accommodations, coordinates auxiliary aids for students with disabilities, and serves as a resource to the University community. The role includes supporting alternative testing, assistive technology, accessible workstations, office technology, accessible textbooks, and DSS hardware inventory. The position is limited to a maximum of 25 hours per week during the fall and spring semesters, with a Monday–Friday schedule between 8 a.m. and 5 p.m. Flexibility is offered to accommodate class schedules. Student employees must meet the applicable enrollment requirements. For fall and spring, students must be enrolled at least half-time; F-1/J-1 visa students must be enrolled full-time. Summer eligibility depends on summer or upcoming fall enrollment. Additional enrollment rules apply to Federal Work Study students, new incoming students, and students who need fewer credits to graduate than the employment minimum.

Requirements

Meet applicable student enrollment requirements for the relevant semester and employment program.
Have sensitivity to intercultural communication.
Have excellent written and oral communication skills.
Have good interpersonal skills.
Be detail oriented, dependable, and punctual.

Nice To Haves

A computer-related major, such as MIS or computer science.
Prior lab or technical job experience.
Knowledge of computer hardware and software.
Ability to troubleshoot technology-related problems.
Willingness to learn new things.

Responsibilities

Assist with administering and proctoring alternative testing in the DSS Testing Center.
Assist students with questions about software and assistive technology on lab computers.
Monitor and maintain the DSS lab at NUC 305.
Assist with software and hardware maintenance of accessible workstations across campus.
Provide tier 1 support for computers and technology in DSS office space, including installing software, troubleshooting hardware and software issues, and assisting users with technical issues.
Migrate users’ files from old computers to new computers.
Assist with creating and conducting training sessions.
Assist in providing accessible textbooks for students with disabilities.
Assist with maintaining DSS hardware inventory.
Answer general questions from students and visitors inquiring about accommodations.