Coordinator, Disability Services

Tennessee Board of Regents•Knoxville, TN
•$50,570 - $62,580•Onsite

About The Position

The Coordinator, Disability Services coordinates support services for students with disabilities in accordance with the ADA and Section 504 of the Rehabilitation Act of 1973. The coordinator reviews and interprets disability documentation, determines and implements accommodation strategies for qualified students requesting reasonable accommodations, and intervenes when accommodations are not being properly provided. The role works with faculty and staff to meet students’ needs while accounting for the essential requirements of their courses. The position also provides direct student services, maintains student and office records, represents Disability Services at campus and community events, and supports workshops and student groups. The coordinator recruits, assesses, hires, schedules, and supervises part-time contract service providers, and manages temporary contracts. The work is performed in a traditional office setting. The coordinator may encounter students experiencing emotional distress or behavioral crises that create safety risks; when necessary, the coordinator contacts Counseling, Campus Police, or Mobile Crisis for assistance.

Requirements

  • Bachelor’s degree in a related field.
  • At least three years of experience working with individuals with varying disabilities, particularly psychological or psychiatric disorders, Autism Spectrum, and Veterans with disabilities.
  • Working knowledge of the ADAAA, Section 504 of the Rehabilitation Act of 1973, and other applicable disability laws.
  • Knowledge of the Office of Civil Rights’ legal policies and compliance requirements.
  • Ability to independently develop appropriate accommodations and academic adjustment strategies.
  • Ability to interpret psychoeducational testing data, identify functional limitations, and apply findings to the college setting.
  • Ability to negotiate and mediate potentially heated situations between students, faculty, and staff.
  • Ability to work independently and make appropriate decisions affecting the College’s compliance with federal disability laws and equal access to College programs.
  • Ability to engage in the College’s mission and values.

Responsibilities

  • Review and interpret disability documentation and develop accommodation or academic adjustment strategies for students with disabilities.
  • Work with faculty and staff to facilitate student accommodations and resolve academic adjustment issues.
  • Provide direct services to students, including proctoring, scribing, note-taking, and developing alternate materials.
  • Provide feedback and occasionally adjust the academic schedules of new and returning students.
  • Maintain the database by recording daily student contacts, documentation information, and other required paperwork.
  • Assist the director with office operations and report preparation.
  • Represent Disability Services at on- and off-campus events, helping incoming students register with the office and supporting smooth transitions and communication.
  • Recruit, assess skills, hire, schedule, and supervise part-time contract interpreters, transcriptionists, note-takers, readers, scribes, and other service providers; manage temporary contracts.
  • Assist the director with workshops on disability issues and facilitate student groups.
  • Perform other duties as assigned to fulfill the College’s strategic priorities and mission.

Benefits

  • Health, dental, vision, life, and short- and long-term disability insurance options; FSA/HSA.
  • Wellness Incentive Program for employees enrolled in a health plan.
  • Educational assistance, including fee waiver, spouse/dependent discounts, audit/non-credit options, and a reimbursement program.
  • Employee Assistance Program.
  • Retirement options including the Tennessee traditional pension plan (TCRS), 401(k) with a $100 company match, 457, and 403(b).
  • Employee discount program with more than 900 companies.
  • 14 paid holidays per year, including paid days off during the last week of December.
  • Sick Leave Bank.
  • Longevity pay.
  • Opportunities for professional development.
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