Registration/Switchboard Clerk (GMCH) #2026-146

Wellington Health Care Alliance • Centre Wellington, ON

1d • CA$25 - CA$27 • Onsite

About The Position

One (1) regular part time Registration/Switchboard Clerk position is available within the Registration/Switchboard department at Groves Memorial Community Hospital. This position is unionized with UNIFOR, Local 1106.

Requirements

• Medical Terminology Certificate required - current related experience may be considered (must complete medical terminology certificate)
• Meditech registration experience – Recent experience preferred
• Previous Switchboard/Admitting/Registration experience in a healthcare setting
• Good working knowledge of MS Office (especially Word and Excel) and experience with other software applications, particularly hospital information systems
• Compliance with Privacy Legislation and Hospital Confidentiality requirements.
• Experience organizing patient health information with high degree of accuracy
• Excellent verbal and written communication skills
• Ability to deal effectively with the public, physicians and other healthcare professionals, in a polite, pleasant and professional manner
• Ability to work at a fast pace, independently and maintain strong organizational skills and ability to prioritize to meet deadlines
• Current knowledge of basic Accounts Receivable functions
• Demonstrated leadership skills and ability to work collaboratively
• Must have excellent attendance record
• Must be able to type 40 words per minute
• Satisfactory performance and attendance required
• Satisfactory Reference Checks required prior to start date
• Must provide a Police Vulnerable Sector Check
• Must complete a Pre-Employment Health Assessment

Nice To Haves

• Graduate Medical Office Program preferred

Responsibilities

• Act as main communication center answering incoming calls and redirecting to appropriate departments, overhead pages, emergency codes, and reference to on-call schedules
• Using the hospital information system, following registration standards, register patients with current valid information for each visit
• Responsible for understanding downtime procedures for phone system, hospital information system, paging, and any other electronic systems maintained by the department, including emergency codes
• Manage contacts in a professional manner understanding the patient is first and foremost
• Confidentiality of all information is a requirement of employment as well as compliance with the Privacy Act, hospital and departmental policies and procedures including compliance with Pledge of Confidentiality which requires staff to maintain confidentiality even after employment ceases
• Other duties as assigned: Including but not limited to file sorting, chart creation, organizing of patient information, daily entry of internal census information.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree