Clerk I- Switchboard
About The Position
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence. The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!
Requirements
- Graduation from an accredited high school or GED
- Six (6) months of documented work experience in a clerical or secretarial setting.
- Experience working with a multi-line phone or PBX system.
- Experience with Microsoft Word and Excel.
- Working knowledge of spelling, grammar, automated equipment and office practices and procedures.
- Ability to understand and carry out moderately complex instruction.
- Ability to meet and deal effectively with the public.
- Ability to operate standard office equipment.
- Able to prepare and maintain detailed records, files, and reports.
- Knowledge of multi-line phone system.
- Knowledge of paging/communication systems.
Responsibilities
- Maintains communications systems and telephone service for all sections of San Angelo State Supported Living Center.
- Handles a multi-line phone system, placing, answering, transferring, and logging of all calls, pages and responses and uses two (2) paging systems.
- Performs various types of clerical work for various departments of the facility.
- Handles multitudes of filing/paperwork.
- Performs routine duplication work with copy equipment, collator, and binder.
- Assists in operating the Vehicle Pool.
- Responsible for monitoring weather conditions and immediate response of the Fire Alarm and Emergency Siren Alert Systems.
- Handles vending refunds, plus a variety of other duties.
- Maintains all communications for San Angelo State Supported Living Center during their on-duty hours.
- Responsible for keeping current departmental location information on all active employees and consumers.
- Responsible for keeping accurate records for all log sheets (drills/alarms/repairs/vendingrefunds/injury/restraint calls, credit cards/meal ticket sales/emergencies/call duties).
- Responsible for handling all types of emergencies (fire/weather/medical).
- Performs clerical duties as assigned and performs any duties necessary within the Switchboard department.
- Schedule vehicles for trips for all departments.
- Responsible for following search procedures as outlined in the policy and procedures.
- Always maintains a working phone number.
- Actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.
Benefits
- 100% paid employee health insurance for full-time eligible employees
- A defined benefit pension plan
- Generous time off benefits
- Numerous opportunities for career advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
