Registration Specialist II

CoxHealth • Branson, MO

1d • Onsite

About The Position

The Registration Specialist II assists patients during on-site registration and arrival for scheduled and unscheduled visits and completes financial clearance functions. The role involves collecting accurate demographic and insurance information, handling patients’ financial obligations at the time of service, and completing financial clearance for assigned scheduled accounts during registration downtimes. The specialist greets and serves patients and internal team members professionally, warmly, and respectfully to promote positive encounters. Travel between sites and extended hours may be required based on departmental business needs.

Requirements

• High school diploma or equivalent.
• Proficient in using computers and computer systems.
• Excellent customer service skills and ability to work with the public and co-workers.
• Excellent verbal and written communication skills.
• Ability to multitask in a fast-paced environment.
• Ability to work independently and collaboratively in a team.

Nice To Haves

• At least 1–2 years of prior registration experience.

Responsibilities

• Register patients for scheduled and unscheduled visits during the on-site arrival process.
• Collect accurate demographic and insurance information.
• Handle patient financial obligations at the time of service.
• Complete financial clearance functions for assigned scheduled accounts during registration downtimes.
• Greet and serve patients and internal team members in a professional, friendly, and respectful manner.
• Travel between sites and work extended hours when required by departmental business needs.

Benefits

• Medical, vision, and dental benefits, and retirement with employer match for employees working 20 or more hours per week.
• More than 20 additional benefits are referenced on the CoxHealth benefits page.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED