Registration Specialist II - Monett

CoxHealth • Monett, MO

4d • Onsite

About The Position

The Registration Specialist II assists patients with on-site registration and arrival for scheduled and unscheduled visits and completes financial clearance functions. The role includes collecting accurate demographic and insurance information, completing registration, and handling patients’ financial obligations at the time of service. During registration downtimes, the specialist performs financial clearance functions on assigned scheduled accounts. The specialist greets and serves patients and internal team members professionally, with a friendly and respectful manner, to promote positive encounters. Some travel between sites and extended hours may be required based on departmental business needs.

Requirements

• High school diploma or equivalent.
• Proficiency using computers and computer systems.
• Excellent customer service skills and ability to work with the public and co-workers.
• Excellent verbal and written communication skills.
• Ability to multitask in a fast-paced environment.
• Ability to work independently and collaboratively in a team.

Nice To Haves

• At least 1–2 years of prior registration experience.

Responsibilities

• Assist patients during on-site registration and arrival for scheduled and unscheduled visits.
• Collect accurate demographic and insurance information and complete patient registration.
• Handle patients’ financial obligations at the time of service.
• Complete financial clearance functions for assigned scheduled accounts during registration downtimes.
• Greet and serve patients and internal team members in a professional, friendly, and respectful manner.
• Travel between sites and work extended hours when required by departmental business needs.

Benefits

• Medical, vision, and dental benefits.
• Retirement plan with employer match.
• Additional benefits; eligibility is noted for employees working 20 or more hours per week.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED