Registration Specialist II

CoxHealth • Branson, MO

23h • Onsite

About The Position

The Registration Specialist II assists patients with on-site registration and arrival for scheduled and unscheduled visits and completes financial clearance functions. The role includes collecting accurate demographic and insurance information, completing registrations, and handling patients’ financial obligations at the time of service. During registration downtimes, the specialist performs financial clearance functions on assigned scheduled accounts. The specialist greets and serves patients and internal team members professionally, respectfully, and in a friendly manner to promote positive encounters. Travel between sites and extended hours may be required based on departmental business needs.

Requirements

• High school diploma or equivalent.
• Proficiency using computers and computer systems.
• Excellent customer service skills and ability to work with the public and coworkers.
• Excellent verbal and written communication skills.
• Ability to multitask in a fast-paced environment.
• Ability to work independently and collaboratively as part of a team.

Nice To Haves

• At least 1–2 years of prior registration experience.

Responsibilities

• Assist patients during on-site registration and arrival for scheduled and unscheduled visits.
• Collect accurate demographic and insurance information and complete patient registrations.
• Handle patient financial obligations at the time of service.
• Perform financial clearance functions on assigned scheduled accounts during registration downtimes.
• Serve and greet patients and internal team members in a professional, friendly, and respectful manner.
• Travel between sites and work extended hours when required by departmental business needs.

Benefits

• Medical, vision, and dental benefits, and retirement with employer match are available to employees working 20 or more hours per week.
• More than 20 additional benefits are referenced.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED