Specialist-Registration I

IU Health • Indianapolis, IN

1d • Onsite

About The Position

The Registration Specialist I facilitates patient flow from point of entry through the care experience in a timely, accurate, and professional manner. This role ensures the collection of accurate demographic and financial information to support reimbursement, patient care, and operational efficiency.

Requirements

• High School Diploma or GED required
• Basic knowledge or ability to learn: Medical terminology
• Basic knowledge or ability to learn: Insurance verification processes
• Ability to interpret insurance information
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)

Nice To Haves

• Previous experience in a healthcare or administrative setting preferred
• Basic knowledge or ability to learn: ICD-10 and CPT coding (preferred)

Responsibilities

• Manage patient check-in and check-out processes, ensuring accuracy and efficiency
• Verify insurance eligibility and benefits prior to or at time of service
• Obtain and enter demographic, financial, and clinical information into appropriate systems
• Schedule patient appointments and coordinate follow-up visits
• Explain charges, policies, and procedures to patients as needed
• Collect co-pays and other required payments
• Answer incoming calls and route patients/visitors appropriately
• Maintain a high level of professionalism and customer service in all interactions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED