About The Position

Under the direction of the Department Director, Manager, Coordinator, or Lead, the Registration Representative accurately, courteously, professionally, and promptly processes pre-admits, inpatient, ancillary, and emergency room registrations according to hospital and department policies and procedures. The role verifies insurance eligibility and benefits, obtains authorizations, determines patients’ financial responsibility, requests payment, and accurately documents that responsibility. The position involves light to medium physical work, including pushing wheelchairs.

Requirements

  • Excellent customer service skills.
  • Computer skills for data entry.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Some college or technical school preferred.
  • Knowledge of medical terminology preferred.
  • Insurance verification experience preferred.
  • Bilingual preferred.

Responsibilities

  • Process pre-admits, inpatient, ancillary, and emergency room registrations accurately, courteously, professionally, and promptly in accordance with hospital and department policies and procedures.
  • Verify insurance eligibility and benefits.
  • Obtain authorizations.
  • Determine and request patients’ financial responsibility and document it accurately.
  • Perform light to medium work, including pushing wheelchairs.
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