Registration Representative

USPI•Scottsdale, AZ

About The Position

Urology ASC Phoenix - Perimeter is seeking a friendly, detail-oriented Registration Representative to join its front office team. The representative is the first point of contact for patients and helps provide a safe, seamless, and compassionate patient experience. The role includes welcoming patients, verifying insurance, collecting payments, scheduling procedures, and supporting the check-in and registration process.

Requirements

  • High school graduate or equivalent.
  • One year of office or hospital experience.
  • Ability to operate the office equipment required to fulfill job duties.

Nice To Haves

  • Medical terminology.
  • Formal training in customer service.

Responsibilities

  • Greet and check in patients professionally and with care.
  • Verify insurance, collect co-pays, and obtain necessary signatures.
  • Accurately enter patient information into the system.
  • Schedule and confirm procedures with patients and physician offices.
  • Answer incoming calls and route them appropriately.
  • Support front desk operations and assist with daily reporting tasks.

Benefits

  • Medical, dental, vision, disability, and life insurance.
  • Paid time off, including vacation and sick leave.
  • 401(k) retirement plan.
  • Paid holidays.
  • Health savings accounts and healthcare and dependent flexible spending accounts.
  • Employee Assistance Program.
  • Employee discount program.
  • Voluntary benefits, including pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder and childcare, AD&D, and auto and home insurance.
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