Registration Coordinator - Middlebrook Surgery Center ON-SITE

Community Health Systems Professional Services Corporation•Knoxville, TN

7h•Onsite

About The Position

The Registration Coordinator supports registration operations at Middlebrook Surgery Center by coordinating staff training, quality assurance efforts, and workflow improvements. The role promotes accurate data entry, compliance with policies and regulations, and timely resolution of registration-related issues. Serving as a departmental resource, the coordinator collaborates with leadership to support performance goals and staff development, and to ensure registration standards are applied consistently across applicable areas of the facility. The position is on-site at 1210 Tennova Medical Way, Knoxville, Tennessee. The stated hours are a start time of 5:00 or 5:30 a.m. and an end time of 1:00 or 1:30 p.m. The role does not require weekends, holidays, or call.

Requirements

Two to four years of experience in registration, scheduling, or intake within a healthcare environment is required.
Working knowledge of registration workflows, systems, and documentation practices.
Strong attention to detail and focus on data accuracy and regulatory compliance.
Effective communication and facilitation skills for delivering training and process updates.
Ability to collaborate with multiple stakeholders and departments.
Familiarity with healthcare regulations, payer requirements, and privacy standards.
Proficiency in registration software systems and Microsoft Office tools.
Ability to manage multiple tasks, prioritize work, and meet deadlines.
Applicants must be authorized to work in the U.S. for an employer; the position is not eligible for immigration sponsorship now or in the future.

Nice To Haves

Associate degree in healthcare, business, or a related field preferred.
Experience in training, auditing, or quality assurance preferred.

Responsibilities

Coordinate training and onboarding for staff responsible for registration or intake activities across designated departments.
Monitor data quality and registration accuracy, identify trends, and contribute to performance improvement initiatives.
Review registration edits, documentation workflows, and work queues to support timely and accurate resolution of errors.
Educate staff and provide updates on workflow changes, system functionality, payer requirements, and regulatory updates.
Participate in developing and delivering routine quality assurance reviews and support performance audits as needed.
Collaborate with department leadership to identify opportunities to improve efficiency, standardization, and compliance in registration-related processes.
Serve as a subject matter resource for registration questions and system navigation, providing on-the-job support to team members.
Coordinate with departments such as Revenue Cycle, IT, and Clinical Operations to align registration practices with cross-functional processes.
Perform other duties as assigned.
Maintain regular and reliable attendance.
Comply with all policies and standards.