US-Mgr Patient Access

R1 RCM•Remote, IL, IL

1d•$57,569 - $90,415•Onsite

About The Position

We’re looking for a Registration Complete Manager who thrives in complexity and takes ownership of solving operational challenges. This role is ideal for a hands-on leader who enjoys digging into workflows, identifying gaps, and building solutions that improve both patient experience and revenue cycle performance. You’ll lead a dynamic Patient Access team while working cross-functionally—including close collaboration with our global offshore teams—to ensure seamless, accurate, and efficient front-end operations.

Requirements

3+ years of healthcare experience in a leadership role, managing a team of 10+
Experience leading Patient Access, Registration, or Revenue Cycle teams
Proven ability to problem-solve complex operational challenges
Strong knowledge of front-end revenue cycle, registration, and admissions workflows
Track record of driving process improvement and operational efficiency
Experience managing KPIs, budgets, and team performance
Strong communicator who can influence across teams and geographies

Nice To Haves

Experience working with or partnering across offshore/global teams preferred

Responsibilities

Lead and develop a Patient Access team, including Supervisors and support staff, driving accountability and performance
Own daily registration and admission operations, ensuring accuracy, efficiency, and a smooth patient experience
Roll up your sleeves to solve complex operational issues, identifying root causes and implementing scalable solutions
Partner closely with offshore teams (India) to align workflows, improve communication, and ensure end-to-end consistency in patient access processes
Drive process improvement initiatives focused on patient flow, registration accuracy, and throughput optimization
Evaluate and refine workflows to improve bed utilization and reduce delays in patient access
Ensure compliance with federal, state, and payer requirements related to registration, admissions, and billing practices
Oversee auditing processes to ensure data integrity and reduce downstream denials
Coach and develop leaders, building a high-performing, solution-oriented culture
Manage department budget and resources, identifying opportunities for efficiency and cost optimization
Represent Reg Complete in cross-functional meetings and system-wide initiatives