Registration Associate

Med Center Health•Scottsville, KY

About The Position

Provides a variety of clerical medical office duties to facilitate daily operations, including timely patient registration and discharge, pre-certification, scheduling, and coordinating services. The position may require additional major or minor duties not listed, and specific functions may change from time to time.

Requirements

  • Previous medical office experience preferred.
  • High school graduate or equivalent preferred.
  • No certifications or licensure required.

Nice To Haves

  • Previous medical office experience.
  • High school diploma or equivalent.

Responsibilities

  • Answer telephone calls and route messages to appropriate personnel according to established office procedures.
  • Greet patients, families, and visitors upon arrival and keep patients informed about delays.
  • Perform clerical duties, including patient reception and registration, medical-record maintenance, and appointment scheduling as needed.
  • Enter and update patient information in a timely and efficient manner according to established office policies and procedures.
  • Follow collection policy regarding payment of bad debt, co-pays, and self-pay balances.
  • Discharge patients in a timely and efficient manner.
  • Create and maintain accurate patient medical records, file incoming reports, and maintain the medical filing system according to established office procedures.
  • Stay current on Medicare, Medicaid, commercial insurance, HMO, and PPO coding, diagnosis, and waiver requirements.
  • Maintain the appointment schedule and pull patient charts before appointments.
  • Perform opening and closing procedures and balance the day's receipts and deposits.
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