Registration and Intake Specialist

Ascend Nonprofit Solutions•Charlotte, NC

4d•Onsite

About The Position

The MECK Pre-K Registration and Intake Specialist coordinates and supports enrollment and placement for MECK Pre-K students in accordance with county requirements. The position works with families, childcare center administrators, the Community Outreach Coordinator, and the MECK Pre-K Assistant Director, and helps ensure that program services comply with MECK Pre-K policies for placement and attendance. The role supports intake, enrollment, eligibility review, developmental screenings, student placement, transfers, withdrawals, attendance monitoring, database maintenance, reporting, and communication with families and program sites. It also contributes to improvements in intake procedures and forms and may support special projects or represent the program at implementation-related meetings. Smart Start of Mecklenburg County is a Charlotte-based nonprofit that funds programs for children from birth to age five and their families, and administers Mecklenburg County’s MECK Pre-K program. The position is based in Charlotte, North Carolina, with primarily local travel and some possible out-of-area and overnight travel.

Requirements

High school diploma required.
Three years of successful professional experience providing administrative support services to agencies serving young children and families preferred.
Additional two years of increasingly responsible and progressive administrative leadership experience in programs serving children and/or families desired.
Equivalent education and experience may be considered.
Ability to meet the described physical demands, including regularly talking or hearing; frequently standing, walking, handling or feeling objects, and reaching with hands and arms; and using close, distance, color, and peripheral vision, depth perception, and focus adjustment.

Nice To Haves

A two- to four-year degree is preferred but not required.
Three years of professional administrative support experience in agencies serving young children and families is preferred.
Additional two years of increasingly responsible and progressive administrative leadership experience in programs serving children and/or families is desired.

Responsibilities

Greet families, provide enrollment information, and assist with enrollment applications.
Collect required family documentation and determine eligibility according to MECK Pre-K policies.
Coordinate and schedule developmental screenings with the MECK Pre-K leadership team and assist at screening events.
Place eligible students according to established priorities, including prior center enrollment, family preference, and geographic area or ZIP code.
Inform families and sites of placement decisions and answer enrollment- and placement-related questions.
Transmit relevant child information to sites after placement.
Process student transfer requests and withdrawals during the school year.
Respond to requests from families, MECK Pre-K staff, and sites regarding student status, including enrollment, waitlist, pending, or moved status.
Review the intake process annually and recommend changes to procedures or forms based on observed challenges and trends.
Monitor weekly attendance by verifying reports, implementing attendance-improvement strategies, and analyzing data for absentee patterns.
Develop and maintain the Ascend database, entering child enrollment and placement data.
Work with the MECK Pre-K Assistant Director and staff to assess reporting needs and update or revise the database accordingly.
Create and generate reports for the Assistant Director, staff, sites, and relevant stakeholders.
Maintain digital filing systems and run reports according to schedules established by the MECK Pre-K leadership team.
Create and send basic MECK Pre-K emails to families regarding welcome, placement, and expectations.
Participate in appropriate professional groups, committees, and meetings.
Maintain cooperative working relationships and open communication with families, site administrators, and community partners.
Work on special MECK Pre-K projects as requested by the Chief Early Education Officer, MECK Pre-K Assistant Director, or Leadership Team, which may include representing the program at meetings.
Perform other duties as assigned.