Registrar-MSH-Adolescent Health Center-FT-Days M-F 10a-6p Rotating Saturdays

Mount Sinai Health System•New York, NY

19d•$25 - $27

About The Position

The Registrar is responsible for the business operations of the department and patient-focused care delivery. Duties include patient registration, insurance verification and notification, updating financial and demographic information, reception, and other assigned tasks. The role is based in the Mount Sinai Adolescent Health Center and is listed for full-time day hours, Monday through Friday, 10 a.m. to 6 p.m., with rotating Saturdays. The Registrar welcomes and directs patients, visitors, and staff; handles calls and referrals; helps patients and visitors navigate the department; maintains registration and medical-record information; and performs related administrative and patient-support tasks. Department-wide responsibilities also include maintaining a safe and functional environment, transporting patients when required, and assisting with interpretation according to current protocols.

Requirements

High school graduate or GED.
Six to nine months of health care experience is preferred to become familiar with institutional policies and procedures.
Certified Application Counselor designation as authorized by the New York State Department of Health is preferred if primary duties relate to the financial assistance program.

Nice To Haves

Six to nine months of health care experience.
Certified Application Counselor designation authorized by the New York State Department of Health, if primary duties are related to the financial assistance program.

Responsibilities

Greet and direct patients, visitors, and staff.
Answer telephone calls promptly and courteously, direct calls, take messages, and ensure message delivery.
Collect and distribute patient referral information received from affiliated physicians.
Escort patients and visitors to appropriate areas and provide helpful information.
Distribute departmental reading materials, including the Emergency Department brochure, Health Care Proxy, and Patient Bill of Rights, and ensure they are available.
Register patients by entering or updating demographic, financial, and emergency contact information in the computer system.
Verify demographic information and insurance coverage by interviewing the patient or another appropriate person.
Generate patient charts according to policy and procedure and attach relevant information, such as emergency cards, Medicaid threshold information, and EMS sheets.
Review discharged patient charts for diagnosis, physician signature, dictation code, menu, and required forms.
Process laboratory specimens by ensuring proper labeling, completed forms, and adherence to identification procedures.
File charts and retrieve old records.
Retrieve completed charts, addressograph plates, and supporting documents from patient treatment areas.
Enter data into required computerized systems.
Maintain the patient recall file.
Ensure papers and forms are appropriately stamped.
Log patients on or in to appropriate registration sheets or logs and reconcile log books.
Obtain consent signatures.
Make clinic appointments.
Answer the department call system and refer calls to appropriate staff.
Maintain a safe, clean, and functional environment, remove trash, and notify managers about physical plant or equipment problems.
Transport patients on stretchers or in wheelchairs when required.
Assist with interpreting as required by current protocols.
Perform other duties as assigned.