Registrar

AHS Vista•Waukegan, IL

6d•Onsite

About The Position

Vista Medical Center is seeking a detail-oriented and customer-focused Registrar to join our Patient Access team. The Registrar will be responsible for greeting and registering patients, verifying insurance coverage, collecting and updating demographic information, and ensuring accurate documentation for billing and medical records. This position plays a vital role in delivering exceptional service and creating a positive first impression for our patients and their families.

Requirements

High school diploma or equivalent required
Proficient in Microsoft Office Suite and basic computer systems.
Ability to multitask in a fast-paced environment and handle sensitive information with discretion.
Strong communication, customer service, and organizational skills.

Nice To Haves

associate's degree preferred
Previous experience in healthcare registration, medical office administration, or related field preferred.
Knowledge of insurance verification and medical terminology a plus.

Responsibilities

Greet and assist patients, visitors, and staff in a courteous and professional manner.
Register patients for inpatient, outpatient, and emergency services.
Verify insurance eligibility and obtain necessary authorizations.
Collect co-pays, deductibles, and other patient payments.
Accurately input and update patient information into the hospital information system.
Provide patients with necessary forms and ensure completion prior to services.
Maintain confidentiality of patient information in compliance with HIPAA regulations.
Collaborate with clinical and administrative staff to ensure a smooth patient intake process.
Answer and direct incoming calls as needed.