Registrar - Registration MSD - PRN
About The Position
Registration staff greet patients and visitors to Stormont Vail and create a friendly, welcoming atmosphere. They collect patient and visit information courteously, complete clerical and reception duties focused on customer needs, and carry out registration workflows and financial discussions efficiently while following organizational and regulatory standards. This is a patient-facing, on-site position with variable shifts and 0 hours per week. The position is non-exempt and has no supervisory or budget responsibility. There is no planned travel, though occasional coverage at another clinic may be needed for an unplanned vacancy.
Requirements
- High school diploma or GED.
- At least 1 year of customer service experience.
- Knowledge of Patient Rights, HIPAA, and Medicare Secondary Payer guidelines (preferred proficiency).
- Ability to identify complex problems, review related information, evaluate options, and implement appropriate solutions (preferred proficiency).
- Knowledge of basic medical terminology (preferred proficiency).
Nice To Haves
- Preferred proficiency in Patient Rights, HIPAA, and Medicare Secondary Payer guidelines.
- Preferred proficiency in identifying complex problems, reviewing related information, evaluating options, and implementing appropriate solutions.
- Preferred proficiency in basic medical terminology.
Responsibilities
- Provide excellent customer service to patients, visitors, and other guests.
- Register patients promptly, including collecting demographic, insurance, and visit information and obtaining required signatures.
- Complete check-in and admission functions for the assigned service area and verify patient identity.
- Conduct financial discussions, provide patient estimates, collect payments, and collect copays and prior balances when appropriate.
- Help patients complete required documentation and enter information into databases based on the service area.
- Schedule follow-up appointments as appropriate.
- Provide and explain required handouts as appropriate.
- Complete basic real-time insurance eligibility validation.
- Perform department-specific duties, such as referrals, RiteFax tasks, and answering phones, as needed.
- Complete clerical and office duties required for the service area.
- Comply with laws and regulations, including maintaining patient confidentiality.
- Correct account and visit edits promptly.
- Comply with Stormont Vail policies, standards, mandatory training, and requirements.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
