Registrar

Yale New Haven Health•Groton, CT

11d•Onsite

About The Position

The Registrar provides access to healthcare by performing services such as registration of inpatient and outpatient patients, clerical processing for pre-admission testing, admitting patients, on-site registration for emergency and outpatient services, occupancy control, and quality improvement. Employees are expected to understand and share in the YNHHS Vision, support the Mission, and live the Values of integrity, patient-centered, respect, accountability, and compassion.

Requirements

High School Diploma or Equivalent
Good Keyboarding Skills
Computer Experience
Customer Service Experience
Medical Terminology
Excellent Customer Service Skill
Ability to perform basic math logic
Ability to learn quickly
Ability to handle multiple tasks while remaining calm and focused
Detail oriented
Able to follow oral and written instructions
Able to maintain accurate records
Able to listen, communicate effectively, and work closely with others in a team setting

Responsibilities

Conducts interviews with patients in person or by phone.
Obtains accurate demographic and financial information.
Collects co-pays.
Performs ICD(X) coding.
Performs medical necessity screening and communicates with physician's office to obtain correct diagnosis.
Prepares all related forms, patient card and ID bracelet.
Receives and disseminates information from other departments, physicians, and patients.
Prepares appropriate and necessary documentation for each patient visit based on type of visit.
Meets performance expectations for customer service, teamwork, resource utilization, and staff and self development as outlined in performance review.
Performs other duties as assigned or directed to ensure smooth operation of the department/unit.