Registrar-MSH-Adolescent Health Center-FT-Days M-F 10a-6p Rotating Saturdays

Mount Sinai Health Systems•New York, NY

19d•$27 - $28

About The Position

The Registrar is responsible for the business aspects of the department and patient-focused care delivery. Duties include patient registration, insurance verification and notification, updating financial and demographic information, reception, and other assigned tasks. The role is based in the Adolescent Health Center and is scheduled for weekday day shifts from 10 a.m. to 6 p.m., with rotating Saturdays. The Registrar greets and directs patients, visitors, and staff; answers and routes telephone calls; helps patients and visitors find appropriate areas; and provides information and referrals. The position also handles records and registration processes, including collecting referral information, entering and verifying patient data, generating and reviewing charts, maintaining files and logs, obtaining consent signatures, and making clinic appointments. Additional duties include processing laboratory specimens according to established procedures, transporting patients when required, and assisting with interpretation under current protocols.

Requirements

High school diploma or GED.
6–9 months of healthcare experience is preferred to become familiar with institutional policies and procedures.

Nice To Haves

Certified Application Counselor designation authorized by the New York State Department of Health, preferred when primary duties relate to a financial assistance program.

Responsibilities

Greet and direct patients, visitors, and staff.
Answer telephone calls promptly and courteously, route calls, take messages, and ensure messages are delivered.
Collect and distribute patient referral information received from affiliated physicians.
Escort patients and visitors to appropriate areas and provide relevant information.
Distribute departmental reading materials and ensure they are readily available.
Register patients by entering or updating demographic, financial, and emergency contact information in the computer system.
Verify demographic information and insurance coverage by interviewing the patient or a family member or friend.
Generate patient charts according to policy and attach pertinent information.
Review discharged patient charts for diagnosis, physician signature, dictation code, menu, and required forms.
Process laboratory specimens by ensuring proper labeling, completed forms, and adherence to identification procedures.
File charts and retrieve old records.
Retrieve completed charts, addressograph plates, and supporting documents from the patient treatment area.
Enter data into required computerized systems.
Maintain the patient recall file.
Ensure papers and forms are appropriately stamped.
Log patients on or in to appropriate registration sheets or logs and reconcile log books.
Obtain consent signatures.
Make clinic appointments.
Answer the call system and refer calls to appropriate staff.
Maintain a safe, clean, and functional environment; remove trash and report physical plant or equipment problems to managers.
Transport patients on stretchers or in wheelchairs when required.
Assist with interpreting as required by current protocols.
Perform other duties as assigned.