Registrar-MSH-Adolescent Health Center-FT-Days M-F 10a-6p Rotating Saturdays

Mount Sinai Health System•New York, NY

18d

About The Position

The Registrar is responsible for the business aspects of the department and patient-focused care delivery. Duties include patient registration, insurance verification and notification, updating financial and demographic information, reception, and other assigned tasks. The position is full-time, scheduled Monday through Friday from 10 a.m. to 6 p.m., with rotating Saturdays.

Requirements

High school diploma or GED.
Six to nine months of healthcare experience is preferred to become familiar with institutional policies and procedures.

Nice To Haves

Certified Application Counselor designation authorized by the New York State Department of Health, preferred when primary duties are related to a financial assistance program.

Responsibilities

Greet and direct patients, visitors, and staff; provide information and referrals when appropriate.
Answer telephones and the call system promptly and courteously; route calls, take and deliver messages, and refer callers to appropriate staff.
Collect and distribute patient referral information from affiliated physicians.
Escort patients and visitors to appropriate areas and provide assistance as needed.
Distribute departmental reading materials, including Emergency Department brochures, Health Care Proxy information, and the Patient Bill of Rights, and ensure they are available.
Register patients by entering or updating demographic, financial, and emergency-contact information in the computer system.
Verify demographic information and insurance coverage by interviewing the patient or an accompanying person.
Generate patient charts and attach pertinent information according to policy and established procedures.
Review discharged patient charts for required diagnoses, signatures, dictation codes, menus, and forms.
Process laboratory specimens by ensuring correct labeling, completed forms, and required identification procedures.
File charts and retrieve old records and completed charts, addressograph plates, and supporting documents from patient treatment areas.
Enter data into required computerized systems and maintain the patient recall file.
Ensure papers and forms are appropriately stamped and log patients on the appropriate registration sheets; reconcile log books.
Obtain consent signatures and make clinic appointments.
Maintain a safe, clean, and functional environment; remove trash and report physical plant or equipment problems to managers.
Transport patients on stretchers or in wheelchairs as required.
Assist with interpreting as required by current protocols.
Perform other duties as assigned.