Registrar Scheduler-NHC NAIP Visc Call

University Medical Center of El Paso • El Paso, TX

18d

About The Position

The Registrar Scheduler facilitates patient flow at a clinic by scheduling, registering, and greeting patients. The role schedules consultations, procedures, and tests; collects and enters patient demographic and insurance information and applicable charges; and records other pertinent information to track patient visits, support smooth appointment flow, and enable billing for services provided. The Registrar Scheduler verifies insurance eligibility and benefits using an electronic system or by contacting the payer, and ensures that required pre-certification or authorization is obtained in accordance with payer payment protocols. The position requires managing multiple tasks while providing professional customer service.

Requirements

• One year of experience in scheduling or patient access in a hospital or clinic setting.
• High school diploma or equivalent.
• Bilingual English/Spanish required.
• Ability to deal tactfully with Associates, patients, visitors, and the general public.
• Basic computer literacy and keyboarding skills.
• Effective written and verbal communication skills.
• Analytical and problem-solving skills.
• Knowledge of commercial and managed care payors and terminology.
• Ability to maintain up-to-date knowledge of frequently changing insurance plan requirements.
• Ability to organize and prioritize multiple tasks and work well under pressure.
• Ability to work in a fast-paced environment with frequent interruptions.

Nice To Haves

• Certified Healthcare Access Associate (CHAA) certification.
• Associate’s degree.
• Training or educational background in medical terminology and familiarity with ICD coding.
• Knowledge of medical terminology and familiarity with ICD coding.

Responsibilities

• Schedule patients for consultations, procedures, and tests as needed.
• Register and greet patients and facilitate patient flow through the clinic.
• Receive and enter patient demographic and insurance information, applicable charges, and other pertinent information.
• Verify insurance eligibility and benefits using an electronic verification system or by contacting the payer.
• Ensure required pre-certification or authorization is obtained in accordance with payer protocols.
• Track patient visits and support appointment flow and billing for services provided.
• Manage multiple tasks while providing professional customer service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED