View Job description for Registrar Analyst

College of Western Idaho•Nampa, ID

3d•Onsite

About The Position

The College of Western Idaho (CWI) is seeking a Registrar Analyst to provide systems expertise, reporting support, and technical leadership for tools and processes supporting the Registrar’s Office. The role serves as a key liaison between functional users and technical teams, supporting system functionality, data integrity, process improvement, and compliance with institutional, state, and federal requirements. The Registrar Analyst supports and improves student information systems and related technologies, collaborates with IT and vendors on system changes and projects, coordinates testing and implementation, and supports accurate reporting and responsible access to student data. The role works with Registrar leadership and campus stakeholders to align technology with operational needs and institutional priorities, and communicates technical information to technical and non-technical audiences. Most positions at CWI are in-person and based on campus. Some roles may permit up to two remote workdays per week, with eligibility determined case by case by the hiring manager. Candidates must reside within, or be willing to relocate to, a reasonable commuting distance from CWI. Employment visa sponsorship is not available.

Requirements

Bachelor’s degree in a related field or an equivalent combination of education and experience.
Three or more years of experience in a Registrar’s Office or related environment.
Strong problem-solving, analytical, and systems implementation skills.
Experience implementing, configuring, troubleshooting, or supporting technology systems.
Strong understanding of student information systems and related technologies.
Ability to manage multiple priorities and projects simultaneously.
Strong written, verbal, and interpersonal communication skills.
Ability to work collaboratively with technical and functional stakeholders.
Commitment to data accuracy, compliance, and customer service.
Must reside within, or be willing to relocate to, a reasonable commuting distance from CWI.
Employment visa sponsorship is not available.

Responsibilities

Research, evaluate, test, and implement system functionality to support Registrar operations and regulatory requirements.
Maintain expertise in Registrar technologies, system enhancements, and emerging tools.
Support the effective operation of student information systems and related technologies.
Identify opportunities to improve processes, workflows, and system utilization.
Serve as the primary liaison between Registrar users and Information Technology, report-writing teams, and technical support staff.
Translate business needs and technical requests into detailed functional requirements.
Collaborate with IT and external vendors to develop project goals, scope, timelines, specifications, and testing plans.
Support system modifications, enhancements, upgrades, and implementation efforts.
Develop and maintain user acceptance testing scripts and related documentation.
Coordinate and lead testing for system patches, upgrades, releases, and new functionality.
Validate system changes against business and compliance requirements, applying usability principles when evaluating improvements.
Oversee timely and accurate reporting to the National Student Clearinghouse.
Support the integrity, accuracy, and effective use of student and institutional data; serve as a data steward for student records and related systems.
Monitor and audit security roles and access permissions to ensure appropriate access and compliance.
Partner with Registrar leadership to ensure adherence to federal, state, and institutional reporting requirements and data standards.
Troubleshoot complex system issues and coordinate resolution with IT staff, software vendors, and external partners.
Research system challenges, recommend solutions, and analyze business processes for operational improvements.
Support continuous improvement initiatives that enhance efficiency, compliance, and the student experience.
Work with Registrar leadership and campus stakeholders to support institutional priorities and collaborate across departments to improve system functionality and data quality.
Communicate technical information effectively to technical and non-technical audiences.
Perform other duties as assigned.