Per Diem RN | After-Hours TeleTriage (AHTT)

Memorial Sloan Kettering Cancer Center • Monmouth, NJ

6d • Remote

About The Position

Memorial Sloan Kettering Cancer Center is seeking a per diem After-Hours Tele-Triage (AHTT) RN to provide phone-based triage for oncology patients in the home setting. The nurse assesses the urgency and severity of patient concerns, uses clinical judgment to identify the appropriate next step in care, and provides guidance to patients and caregivers. Care recommendations may include self-care, an MSK Symptom Care Clinic or Urgent Care Center, a Shared Care–supported hospital, or a local Emergency Department. The RN collaborates with the on-call provider as needed and documents clinical interactions in the MSK medical record.

This is a remote, per diem dayshift weekend position. The schedule is Saturday and Sunday day shifts, with rotating coverage during holiday office closures. Shifts are 11.5 hours, with start times varying between 8:00 a.m. and 11:00 a.m. Four to five shifts per month are strongly preferred based on departmental need. The position is non-exempt.

Requirements

• Graduation from an accredited nursing program; an ADN or BSN is required.
• An active RN license in New York or New Jersey is required; a second state license must be obtained if selected for the role.
• At least 1.5 years of RN experience.
• Comfort with technology and electronic medical record documentation.
• Experience caring for patients with a wide range of oncology diagnoses.
• Ability to remain calm, make decisive decisions, and think critically in time-sensitive situations.
• Ability to build rapport with patients and caregivers over the phone.
• Clear and confident verbal and written communication skills.
• Skill in patient and caregiver education.
• Resilience, adaptability, and ability to manage high-acuity calls independently.
• Commitment to patient advocacy and patient-centered care.

Nice To Haves

• Medical Oncology Office Practice experience is highly preferred.

Responsibilities

• Triage and manage oncology patient symptoms by telephone and electronic platforms.
• Use clinical judgment to determine the appropriate level and site of care.
• Collaborate with the on-call provider based on assessment and patient needs.
• Direct patients to appropriate care settings, including MSK Symptom Care Clinics, the Urgent Care Center, Shared Care–supported hospitals, or a local Emergency Department.
• Provide clinical guidance and education to patients and caregivers.
• Support departmental initiatives and new workflows to improve care coordination.
• Advocate for patients and caregivers by anticipating needs, removing barriers, and ensuring timely follow-up.
• Document clinical interactions clearly and succinctly to support continuity of care.

What This Job Offers

• Career Level: Mid Level
• Education Level: Associate degree