Registered Nurse - Community Care Coordinator

Veterans Health Administration • Tacoma, WA

1d • Onsite

About The Position

Puget Sound Healthcare System is seeking a Community Care Coordinator Registered Nurse to deliver fundamental, knowledge-based care to assigned clients while developing technical skills. The nurse assesses, plans, implements, and evaluates the effectiveness of Veterans’ care, supporting high-quality, timely services for Veterans receiving care in the community.

The position guides Veterans through care options, including internal/direct VA care and community care, and serves as a liaison to internal and community providers. The nurse manages Veterans’ care throughout the consult process, coordinates referrals and scheduling, and works with multidisciplinary colleagues to support completion of each episode of care. The position uses health information solutions to assess, document, exchange, and track care coordination information.

The role is scheduled Monday through Friday, 7:30 a.m. to 4:00 p.m. Compressed or flexible scheduling may be available after orientation. Telework is not available, and this is not a virtual position. Relocation and recruitment incentives and permanent change of station are not authorized.

Requirements

• Proficiency in basic written and spoken English.
• Graduation from an appropriately accredited school of professional nursing, subject to the stated VA education pathways and exceptions.
• Current, full, active, and unrestricted registered professional nurse registration in a U.S. state, territory, or commonwealth, or the District of Columbia; a Graduate Nurse Technician temporary appointment exception may apply to otherwise qualified candidates pursuing licensure.
• Meet the applicable VA Nurse grade and level scope, education, experience, and dimension criteria.
• Education used to qualify must be recognized by the U.S. Department of Education and come from an accredited institution; foreign education requires the applicable equivalency documentation.
• U.S. citizenship is required unless appointment of a non-citizen is permitted under VA policy.
• Selected applicants must meet applicable pre-employment requirements, including drug screening for testing-designated positions, background/security investigation, onboarding, acceptable identification, and seasonal influenza vaccination requirements.
• Male applicants born after December 31, 1959 must meet Selective Service registration requirements.

Nice To Haves

• Previous experience in care coordination and/or consult management.
• Previous experience in a multidisciplinary clinical setting.

Responsibilities

• Demonstrate proficient practice and decision-making, deliberate planning, and critical thinking.
• Support timely access to care by ensuring Veterans seeking community care are referred and scheduled with community providers.
• Support high-quality, timely care for Veterans receiving community services.
• Use nursing knowledge and systems theory to assess, organize, facilitate, and guide Veterans through available care options, including VA direct care and community care.
• Serve as a liaison to internal and community providers and manage Veterans’ care throughout the consult process.
• Collaborate to triage Requests for Services and coordinate care, including developing a core coordination plan, reviewing community-provider medical documentation, communicating care coordination needs, and supporting Veterans through completion of the episode of care.
• Use health information solutions to assess, document, exchange, and track care coordination information.
• Use Delegation of Authority, if applicable, to function at the highest level of role performance and align high-quality care with key performance indicators and practice standards.
• Participate in activities and strategies that sustain an evidence-based practice culture.
• Support colleagues through knowledge sharing to provide safe, quality nursing care.

Benefits

• Competitive salary, regular salary increases, and potential performance awards.
• 50 days of paid time off per year: 26 days of annual leave, 13 days of sick leave, and 11 paid federal holidays.
• Traditional federal pension with five-year vesting and a federal 401(k) with up to 5% in contributions by VA.
• Federal health, vision, dental, term life, and long-term care insurance; many federal insurance programs can be carried into retirement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree