Registered Nurse

CVS Health • Kansas City, MO

5d

About The Position

The Center Nurse is a clinical care team member at Oak Street Health working within a Value-Based Care model focused on patient outcomes and long-term wellness. The role supports patients through clinical assessments, chronic condition management, and collaboration with the care team to prevent complications and reduce avoidable hospitalizations. The Center Nurse helps foster a welcoming, engaging environment through team communication and delegation and reports to the Practice Manager.

The nurse supports patient triage and assessment, performs skilled nursing procedures, provides patient and caregiver education, conducts nurse-led medication reviews and onsite testing, and acts on high-priority abnormal laboratory results. The role also partners with providers and the interdisciplinary team on complex care plans and hospital-to-clinic transitions, uses standardized protocols for medication management, and supports timely completion of clinical communications, tasks, and patient encounters.

The Center Nurse contributes to nursing practice coordination and clinical compliance, identifies barriers to optimal care, participates in daily care team meetings, provides a resource to clinical colleagues, and delivers emergency care according to organizational procedures. The role also includes ongoing professional development and maintaining current, evidence-based nursing knowledge.

Requirements

• Active, unrestricted Registered Nurse licensure in the state of residence.
• BLS or CPR certification.
• Fluent written and spoken English language skills.
• U.S. work authorization.
• Experience with electronic medical records (EMR).
• Ability to maintain patient confidentiality and handle information confidentially.
• Ability to assess patients without face-to-face interaction, with strong communication and assessment skills.

Nice To Haves

• Ability to collaborate and communicate with members of an interdisciplinary care team.
• Excellent computer skills, including the ability to read, interpret, and analyze data from various computer systems.
• Effective problem-solving and prioritization skills.
• At least 2 years of healthcare experience working as an RN.
• Previous experience in a clinic setting.
• Ability to work independently.
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities served.

Responsibilities

• Support patient assessment and prioritize walk-in and telephone triage to direct patients to the appropriate level of care and help avoid unnecessary hospital visits.
• Carry out protocol-driven chronic condition management.
• Perform skilled nursing procedures, including wound care and medication administration such as vaccines.
• Educate patients and caregivers about chronic conditions and preventative care in person, by phone, or in group settings.
• Conduct medication reviews during nurse-led visits to support patient safety and adherence.
• Conduct onsite testing, including point-of-care laboratory tests, EKGs, and specimen collection, and use patient data to identify and close preventative screening gaps in accordance with state scope of practice.
• Review and act on high-priority abnormal laboratory results in a timely manner.
• Partner with providers and the interdisciplinary team to manage complex care plans and coordinate weekly transitions for patients returning to the clinic from the hospital.
• Use standardized protocols for medication management, prescription renewals, and prior authorizations.
• Ensure clinical communications are managed, tasks are completed, and patient visit encounters are closed promptly.
• Delegate to medical assistants and phlebotomists as needed to support patient flow and efficiency.
• Support coordination, integration, communication, and implementation of nursing practice and standard operating procedures.
• Identify barriers to optimal care, including physical, cognitive, language, literacy, socioeconomic, cultural, and behavioral barriers.
• Create a welcoming and engaging environment for patients, communities, families, and teams.
• Deliver a responsive, respectful patient experience.
• Serve as a clinical voice in daily care team meetings to align patient priorities and clinic operations.
• Serve as a support and resource for nursing staff, other clinical staff, and providers.
• Ensure clinical compliance with patient safety initiatives and reporting.
• Provide emergency care in accordance with organizational procedures.
• Engage in self-evaluation and activities that promote professional growth and development.
• Maintain current nursing knowledge and competence, apply evidence-based practice, and identify and appropriately report professional misconduct.
• Perform other related duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• CVS Health bonus, commission, or short-term incentive program eligibility
• Other resources supporting physical, emotional, and financial well-being, based on eligibility

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed