Registered Nurse - Community Care Coordinator

Veterans Health Administration • Iron Mountain, MI

8h • Onsite

About The Position

The Community Care Coordinator Registered Nurse at the Oscar G. Johnson VA Medical Center in Iron Mountain, Michigan, is accountable for the nursing process in providing and supervising direct patient care, including assessing, planning, implementing, and evaluating Veterans’ care. The RN coordinates the receipt, triage, and direction of timely, coordinated care, using proficient nursing practice, deliberate planning, decision-making, and critical thinking. The role requires knowledge of internal referral processes, clinical review criteria, utilization management standards, documentation requirements, community care regulations, and VHA standards and guidelines.

The Community Care Coordinator guides Veterans through care options, including VA direct care and care in the community, and manages care through the consult process. The RN serves as a liaison to VA and community providers, coordinates requests for service and care plans with the Office of Integrated Veteran Care, and collaborates with interdisciplinary teams to support access to timely care. The role also involves using VA-mandated processes and health information solutions to assess, document, exchange, and track care coordination information, and contributing a professional nursing perspective to team discussions.

This is a permanent, full-time position with a Monday–Friday schedule of 8:00 a.m. to 4:30 p.m. Telework is not available, and the position is not virtual. A permanent change of station is not authorized.

Requirements

• Proficiency in basic written and spoken English.
• Graduation from an appropriately accredited school of professional nursing, or qualifying education under the listed bridge-program or foreign-education provisions.
• Current, full, active, and unrestricted professional nurse registration in a U.S. state, territory, commonwealth, or the District of Columbia; a temporary Graduate Nurse Technician appointment may be available to eligible candidates pursuing licensure.
• Meet the education, experience, and scope requirements for the assigned VA Nurse grade and level.
• U.S. citizenship, except where appointment of a non-citizen is permitted under VA policy.
• Pass required pre-employment physical evaluation and, for applicants tentatively selected for a testing-designated position, drug screening.
• Meet background/security investigation, onboarding, identification, and applicable Selective Service requirements.
• Participate in the VA seasonal influenza vaccination program.
• Physical capabilities include visual acuity, keen hearing, clear distinctive speech, manual dexterity, and ability to perform the listed physical activities and patient-handling tasks.

Nice To Haves

• Two years of Registered Nurse experience and case management/care coordination experience preferred.

Responsibilities

• Assess, plan, implement, and evaluate the effectiveness of Veterans’ care, while providing and/or supervising direct patient care.
• Receive, triage, and direct care in a timely and coordinated manner.
• Guide Veterans through care options, including VA internal/direct care and community care.
• Serve as a liaison to VA and community providers and manage Veteran care through the consult process.
• Support timely access to care and referral and scheduling of Veterans who choose to receive care in the community.
• Collaborate within the Office of Integrated Veteran Care to triage Requests for Service and coordinate care processes, including development of care coordination plans.
• Collaborate with interdisciplinary teams within VA and in the community to influence care outcomes.
• Comply with VA-mandated processes and use health information solutions to assess, document, exchange, and track care coordination information.
• Use delegated authority, if applicable, to function at the appropriate level of role performance and support high-quality care.
• Contribute a professional nursing perspective to interdisciplinary team discussions.

Benefits

• Competitive salary, regular salary increases, and potential performance awards.
• 50 days of paid time off per year: 26 days of annual leave, 13 days of sick leave, and 11 paid federal holidays.
• Traditional federal pension, with five-year vesting, and federal 401(k) with up to 5% in contributions by VA.
• Federal health, vision, dental, term life, and long-term care insurance; many federal insurance programs can be carried into retirement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree