Registered Nurse Community Care

Veterans Health Administration • Grand Junction, CO

9d • Onsite

About The Position

The Community Care (CC) Coordinator Registered Nurse (RN) streamlines the receipt, triage, and direction of timely, coordinated care. The role requires proficient nursing practice and decision-making, deliberate planning, critical thinking, and knowledge of internal referral processes, clinical review criteria, utilization management standards, documentation requirements, community care regulations, and VHA standards and guidelines.

Using nursing knowledge and systems theory, the coordinator assesses, organizes, facilitates, and guides Veterans through care options, including VA direct care and community care. The coordinator liaises with internal and community providers and manages Veteran care throughout the consult process. The role supports timely access, referral and scheduling for community care, and high-quality, timely services for Veterans.

Working collaboratively within the Office of Integrated Veteran Care, the coordinator triages Requests for Services and coordinates care in accordance with the IVC Field Guidebook. This includes developing care coordination plans, reviewing community-provider medical documentation, communicating coordination needs, and supporting Veterans through completion of their episodes of care. The coordinator collaborates with interdisciplinary teams, follows VA-mandated processes, and uses health information solutions to assess, document, exchange, and track care coordination information.

The coordinator uses delegated authority, where applicable, to work at the highest level of role performance and align quality care with performance indicators. The role includes sharing knowledge with colleagues and nurses, fostering a safe and supportive environment for professional development, evaluating outcomes of evidence-based decisions and practice changes, and documenting broad, complex program- or service-level outcomes.

This is a permanent, non-virtual position with a Monday–Friday schedule of 0800–1630. Telework is not available. Relocation and recruitment incentives and permanent change of station benefits are not authorized. The position is eligible for the Education Debt Reduction Program, subject to program requirements and approval; the award may be up to $200,000 for one to five years. Former EDRP participants are ineligible to apply.

Requirements

• Proficiency in basic written and spoken English.
• Graduation from an appropriately accredited school of professional nursing, or qualifying alternative education described in the announcement.
• Current, full, active, and unrestricted registered nurse licensure in a U.S. State, Territory, or Commonwealth, or the District of Columbia; a Graduate Nurse Technician appointment may be available to qualifying candidates actively pursuing licensure.
• Meet the education, experience, and dimension criteria for the assigned Nurse grade and level.
• U.S. citizenship, except where non-citizens may be appointed under VA policy when qualified citizens cannot be recruited.
• Pass required pre-employment drug screening, background/security investigation, physical evaluation, and onboarding requirements.
• Comply with the seasonal influenza vaccination requirement for VA Health Care Personnel.
• Register for Selective Service if applicable to males born after December 31, 1959.
• Preference will be given to candidates with care coordination and consult management experience.
• Submit an EDRP application within four months of appointment to be considered for the program, subject to eligibility and program approval.

Nice To Haves

• Care coordination experience.
• Consult management experience.

Responsibilities

• Receive, triage, and direct timely, coordinated care.
• Assess, organize, facilitate, and guide Veterans through VA and community care options.
• Serve as a liaison to internal and community providers and manage Veteran care throughout the consult process.
• Triage Requests for Services and coordinate care processes in accordance with the IVC Field Guidebook.
• Develop care coordination plans, review medical documentation from community providers, communicate coordination needs, and support Veterans through completion of episodes of care.
• Collaborate with interdisciplinary team members within VA and in the community to influence care outcomes.
• Follow VA-mandated processes and use health information solutions to assess, document, exchange, and track care coordination information.
• Use delegated authority, when applicable, to function at the highest level of role performance and align care with performance indicators.
• Share knowledge with colleagues and other nurses to support safe, quality nursing care.
• Foster a safe, supportive environment conducive to the professional development of health care professionals.
• Evaluate outcomes of evidence-based decisions and practice changes for individuals, groups, and populations.
• Document broad and complex outcomes at the program or service level.

Benefits

• Education Debt Reduction Program (EDRP), subject to eligibility and program approval, with awards of up to $200,000 and eligibility periods of one to five years.
• Competitive salary, regular salary increases, and potential performance awards.
• 50 days of paid time off per year: 26 days annual leave, 13 days sick leave, and 11 paid federal holidays.
• Traditional federal pension with five-year vesting and federal 401(k) with up to 5% in VA contributions.
• Federal health, vision, dental, term life, and long-term care insurance; many federal insurance programs can be carried into retirement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree