Registered Nurse - Community Care Coordinator

Veterans Health Administration • Shreveport, LA

10d • Onsite

About The Position

The Registered Nurse - Community Care Coordinator executes a streamlined approach to receiving, triaging, and directing timely, coordinated care. The role applies nursing principles and theory with limited application of critical thinking skills, emphasizing growth and development in practice and increasing self-direction.

The Coordinator uses knowledge of internal referral processes, clinical review criteria, utilization management standards, clinical documentation requirements, community care regulations, and Veterans Health Administration standards and guidelines. Using nursing knowledge and systems theory, the Coordinator assesses, organizes, facilitates, and guides Veterans through care options, including internal VA care and care in the community. The Coordinator serves as a liaison to internal and community providers and manages Veteran care throughout the consult process. The role supports timely access to care, referrals and scheduling for Veterans choosing community care, and delivery of high-quality, timely community services.

The position is scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m.; the schedule may change based on facility needs. Telework and virtual work are not available. Relocation and recruitment incentives and permanent change of station are not authorized.

Requirements

• Proficiency in basic written and spoken English.
• Graduation from an appropriately accredited school of professional nursing, or a qualifying nursing education pathway described in the announcement.
• Current, full, active, and unrestricted professional nurse registration in a U.S. state, territory, or commonwealth, or the District of Columbia; a Graduate Nurse Technician exception may apply.
• Meet the education and experience criteria for the applicable Nurse grade and level.
• Ability to meet the position's physical requirements, including visual acuity, keen hearing, clear speech, manual dexterity, and periods of walking, standing, stooping, sitting, bending, pulling, and pushing.
• Ability to work effectively in stressful situations and shift priorities based on patient needs.
• Complete annual Employee Health requirements, such as TB screening or testing.
• U.S. citizenship, subject to the stated exception for non-citizens when qualified citizens cannot be recruited under VA policy.
• Selected applicants are subject to pre-employment drug testing, background/security investigation, and onboarding requirements.
• Male applicants born after December 31, 1959 must meet Selective Service registration requirements.

Responsibilities

• Receive, triage, and direct timely, coordinated care.
• Assess, organize, facilitate, and guide Veterans through internal VA care and community care options.
• Apply knowledge of internal referral processes, clinical review criteria, utilization management standards, clinical documentation requirements, community care regulations, and VHA standards and guidelines.
• Serve as a liaison to internal and community providers.
• Manage Veteran care throughout the consult process.
• Support timely access to care and referral and scheduling of Veterans who choose community care.
• Support the delivery of high-quality, timely care to Veterans receiving community services.

Benefits

• 50 days of paid time off per year: 26 days of annual leave, 13 days of sick leave, and 11 paid Federal holidays.
• Traditional federal pension, with five-year vesting.
• Federal 401(k), with VA contributions of up to 5%.
• Federal health, vision, dental, term life, and long-term care insurance; many federal insurance programs can be carried into retirement.
• Competitive salary, regular salary increases, and potential performance awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree