Registered Nurse - Clinic Care Team

Grand Itasca Clinic & Hospital•Grand Rapids, MN

About The Position

The Registered Nurse - Clinic Care Team reports to one of the two RN Clinic Managers and works as part of clinical care teams at Grand Itasca Clinic. The role triages patients by phone and supports providers through pre-visit planning and patient care coordination before, during, and after clinic appointments, both in person and virtually. The RN is assigned to provider or group panels and serves as an ongoing resource between patients and providers for patient care management. The position also assists clinical care teams with patient care requiring an RN. This is a 1.0 FTE position, equivalent to 80 hours per pay period, with a day schedule. Hours and days may vary to meet organizational needs in accordance with the RN contract.

Requirements

Current RN license to practice nursing in Minnesota.
Knowledge of the Minnesota Nurse Practice Act and the Scope of Ambulatory Care Nursing.
Clinical competence in direct patient care, patient and family education, and assisting physicians in delivering patient care.
Current BLS certification, or willingness to obtain it within two months of employment.
Ability to manage the complex needs of a family medicine practice.
Competence in managing patients using Patient Care Protocols.
Ability to manage change in a positive, patient-centered manner.
Ability to follow and adhere to Grand Itasca Clinic and Hospital policies, vision, and mission.
Reliable and consistent attendance.

Nice To Haves

Clinic experience preferred.

Responsibilities

Perform the RN process of nursing assessment, diagnosis, planning, implementation of care, and evaluation of patient progress to support clinic providers.
Serve as a resource to LPN and CMA staff in the assigned unit in accordance with the Minnesota Nurse Practice Act.
Cover provider in-baskets on off days.
Collaborate with providers and nursing personnel to triage patients by phone and direct them appropriately using clinical judgment.
Collaborate with clinic and hospital personnel to support smooth patient transitions.
Provide evidence-based patient and staff education related to clinical care.
Complete Transitional Care Management calls for patients discharged from the hospital or emergency department, with the goal of reducing readmission risk and obtaining TCM payment.
Complete RN-only assignments, such as blood pressure checks, EKGs, and GCM placements.
Follow up with patients after visits and coordinate follow-up appointments with primary or specialty care.
Perform pre-visit planning, including obtaining the reason for visit, pharmacy, and chief complaint, to support effective use of provider appointment time.
Complete Ambulatory Care Composite outreach.
Triage patients by phone and review MyChart messages for triage opportunities.
Complete and route patient medication refill requests through the EHR and Right Fax when the Clinic Refill RN needs support.
Review medications before appointments and for nursing home patients.
Identify staff resources for patients' financial and emotional support and arrange connections when needed.
Manage scheduled medication contracts for unit patients.
Perform other duties supporting the unit patient's plan of care and consistent with full-scope RN practice under the Minnesota Nurse Practice Act.