Registered Nurse - Access Office and Travelling Vet Coordinator

Veterans Health Administration • Milwaukee, WI

14d • Onsite

About The Position

The Milwaukee VA Medical Center is seeking a Registered Nurse to serve as a Traveling Veteran Coordinator (TVC) on its interdisciplinary care team. The TVC RN coordinates timely, patient-centered care for Veterans who travel or receive services across multiple VA facilities. The position serves as a primary contact for Veterans and their families and coordinates care, consults, benefits, and clinical communication throughout the continuum of care.

The role requires clinical judgment, critical thinking, leadership in complex care coordination, effective communication across services, and a commitment to high-quality care and organizational standards. It also provides coverage for the Access Office and completes items in PCMM. This is an onsite, non-remote position with Monday-to-Friday, eight-hour tours.

The position requires a qualifying nursing education and current, full, active, unrestricted U.S. nursing registration, subject to the stated exceptions. Grade placement depends on the applicable education, nursing experience, and qualification criteria. Preferred experience is as a Traveling Care Coordinator. Physical activities may include extended periods of walking, standing, or sitting, moderate lifting, repeated bending or kneeling, and assisting patients using safe patient handling and mobility protocols.

Requirements

• Proficiency in basic written and spoken English.
• Graduation from an appropriately accredited school of professional nursing, or qualifying equivalent education under the stated provisions.
• Current, full, active, unrestricted registration as a graduate professional nurse in a U.S. State, Territory, Commonwealth, or the District of Columbia, subject to the stated Graduate Nurse Technician exception.
• Meet the education and professional nursing experience requirements for the assigned grade and level.
• Meet applicable position dimension requirements for the assigned grade and level.
• Meet U.S. citizenship and other federal employment conditions, including applicable background/security screening and pre-employment physical evaluation.
• Participate in the seasonal influenza vaccination program.

Nice To Haves

• Experience as a Traveling Care Coordinator.

Responsibilities

• Serve as the primary liaison for Traveling Veterans and coordinate transitions and care across VA facilities.
• Lead case management, including consult management, benefit coordination, and care planning.
• Use clinical decision-making and critical thinking to support Veterans with complex health needs.
• Communicate proactively with Veterans, caregivers, and interdisciplinary teams to promote clarity, support, and continuity of care.
• Support timely access by practicing at the highest level of nursing practice.
• Provide customer service and uphold VA values in interactions.
• Provide peers with informal feedback to support professional growth and a safe, supportive work environment.
• Contribute nursing expertise to interdisciplinary discussions and collaborate with colleagues to achieve optimal outcomes.
• Participate in and support evidence-based initiatives and continuous quality improvement activities.
• Question clinical practices when appropriate and help sustain evidence-based practice throughout the unit.
• Complete items in PCMM.
• Provide coverage for the Access Office.

Benefits

• Competitive salary, regular salary increases, and potential performance awards.
• 50 days of paid time off per year, consisting of 26 days of annual leave, 13 days of sick leave, and 11 paid Federal holidays.
• Traditional federal pension with five-year vesting.
• Federal 401(k) with up to 5% in contributions by VA.
• Federal health, vision, dental, term life, and long-term care insurance; many federal insurance programs can be carried into retirement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree