Registered Nurse (Dispatch Support & Clinical Workflow Support) - PM Shift

RightSite Health • San Antonio, TX

6d • Onsite

About The Position

RightSite Health is seeking an experienced Registered Nurse to support dispatch operations and clinical workflows. The role helps improve patient flow, reduce prescription turnaround time, and enhance navigator and physician efficiency. The RN works closely with physicians and navigators to provide frontline support during call periods. This position is based in RightSite Health’s San Antonio, Texas office and is full-time, with 8-hour shifts, five days per week, from 1:30 p.m. to 10:00 p.m.

The RN manages prescription workflows, supports patients needing clinical insight or care-plan clarification, coordinates care handoffs and patient updates, monitors cases for escalation, and maintains accurate documentation. During high-volume surges, the RN may provide initial clinical support for dispatch calls and maintain communication flow when physician backup is activated.

Success in the role requires clinical judgment, composure under pressure, adaptability, collaboration, initiative, and clear, considerate communication. RightSite Health emphasizes teamwork, integrity, customer focus, tenacity, ownership, and critical thinking, with a patient-first focus in its affiliated physician group.

Requirements

• Active and unrestricted Texas RN license.
• Minimum 3 years of clinical experience.
• Strong communication and decision-making skills in fast-paced environments.
• Comfort with electronic health records (EHR), telehealth platforms, and clinical documentation.
• Familiarity with prescription workflows and pharmacy coordination.
• Ability to work independently, escalate appropriately, and collaborate cross-functionally.

Nice To Haves

• Clinical experience in urgent care, emergency department, telehealth, or triage settings.

Responsibilities

• Manage prescription workflows, including refills, clarifications, and pharmacy follow-ups under standing protocol.
• Support high-touch patients who need clinical insight or care-plan clarification but not full provider management.
• Coordinate with physician and navigator teams to ensure timely care handoffs and patient updates.
• Monitor ongoing cases for escalation needs and ensure timely backup activation when necessary.
• Maintain accurate, timely documentation in all workflows.
• During high-volume surges, serve as the first point of clinical support during dispatch call surges, triaging and maintaining communication flow when physician backup is activated.

Benefits

• Full-time benefits, including competitive health coverage.
• Predictable schedule and stable hours.
• A front-row seat in transforming emergency care.
• Collaborative, mission-driven team.
• The chance to make healthcare easier to access, safer, and more humane for real people in real time.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed