Registered Nurse - Family Practice - Great Works

York Hospital•South Berwick, ME

About The Position

York Hospital is seeking a Family Practice RN to join its Great Works Family Practice Team. The role provides patient care and coordinates with patients, providers, and the care team, with a focus on exceptional patient experiences and York Hospital’s vision of Loving Kindness for all. The Registered Nurse applies telephone nursing triage and customer service skills, completes assessments according to protocols and procedures, performs office-specific procedures and treatments, provides patient and caregiver education, and advocates for patients. The role may also process pre-authorizations and prescription refills as appropriate. The RN manages multiple patient needs while collaborating with physicians, the Practice Manager, clinical staff, and support staff.

Requirements

  • Completion of an RN program.
  • At least 1 year of nursing experience.
  • Maine or compact RN license.
  • BLS certification.
  • Proficient telephone nursing triage and customer service skills.
  • Ability to provide assessments according to protocols and procedures and demonstrate clinical competence in office-specific procedural skills and treatments.
  • Ability to manage multiple patient needs and collaborate as part of a team.

Nice To Haves

  • BSN or enrollment in a BSN program.

Responsibilities

  • Provide telephone nursing triage and customer service, serving as a liaison between patients, providers, and the care team.
  • Perform assessments according to protocols and procedures.
  • Provide office-specific procedural skills and treatments.
  • Educate patients and caregivers.
  • Advocate for patients in the delivery and coordination of care.
  • Process pre-authorizations and prescription refills as appropriate.
  • Manage multiple patient needs with organization and energy as a team player.
  • Collaborate with physicians, the Practice Manager, clinical staff, and support staff regarding practice and patient needs.
  • Adapt to changes in the health care environment and practice setting.
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