Registered Nurse Team Leader, OR - Variable Shifts

Mercyhealth Wisconsin and Illinois•Janesville, WI

13d•$37 - $60•Onsite

About The Position

The Nursing Team Leader oversees the daily operations and staffing of an assigned nursing unit during their shift, including 24/7 unit coverage. The role provides direct patient care approximately 40% of the time while ensuring high-quality care and an exceptional patient experience in alignment with Mercyhealth’s mission, vision, values, and philosophy. The Team Leader coordinates nursing care, maintains clinical expertise, and supports staff recruitment, onboarding, training, coaching, and mentoring. The role also provides input on performance evaluations and corrective actions. The Team Leader works with the Manager/Clinical Leader to ensure staff knowledge, skills, and behaviors align with unit goals, and helps meet budget and productivity targets. The position supports patient satisfaction, process improvement, accreditation and certification standards, staff development, and nursing professional advancement. It regularly supervises and manages others and performs duties with general supervision. Shifts are variable and may include weekends and holidays. The schedule is 32 hours per week; other duties may be assigned.

Requirements

Graduate of an accredited nursing program.
BSN, or an agreement upon hire to enroll in an accredited BSN Completion Program. Certain pre-existing employees in specified counties and hire-date periods may qualify with an ADN only.
Licensed as an RN in the state of practice.
Approved CPR certification required within 90 days.
Excellent interpersonal, communication, and conflict-resolution skills; strong verbal communication and listening skills.
Ability to interpret concerns and demonstrate genuine concern for people.
Strong problem-solving abilities in complex situations.
Strong relationship-building skills, including physician relationship skills.
Patient-focused commitment to quality, safety, and customer service.
Knowledge of accreditation and certification requirements and standards for areas of responsibility.
Ability to communicate effectively and persuasively with individuals and groups with compassion, creativity, and consistent visibility.
Ability to develop and mentor staff and colleagues.
May require specific years of applicable experience according to department guidelines.
May include a color-blindness test according to department guidelines.

Nice To Haves

Additional certifications may be required depending on the unit, including ACLS, PALS, PEARS, or NRP.

Responsibilities

Oversee daily operations and staffing of an assigned nursing unit during the shift, including 24/7 unit coverage.
Provide direct patient care approximately 40% of the time.
Coordinate nursing care and maintain clinical expertise.
Participate in staff selection, evaluation, orientation, continued education and development, competency evaluation, and acuity-based scheduling.
Support and partner with the Manager/Clinical Leader to align staff knowledge, skills, and behaviors with unit goals.
Work within budget and productivity targets to meet organizational objectives.
Be accountable for patient satisfaction action plans and targets, including Press Ganey and HCAHPS.
Support process improvement in operations, quality, and organizational change.
Participate in hospital and department committees and unit performance improvement activities, which may include shared governance.
Develop and mentor staff and colleagues; support the professional nurse continuum and RN clinical ladder (CARE).
Serve as a role model and coach for Critical Moments of Service Standards and service recovery.
Use critical thinking concerning patient safety and experience and escalate concerns through the appropriate chain of command.
Demonstrate professional behavior and accountability, and hold others accountable to the same standards.
Regularly supervise and manage others in the performance of their positions.