Registered Nurse Supervisor

Good Shepherd Services•Bronx, NY

2d•Hybrid

About The Position

The Nurse Supervisor provides daily programmatic oversight of an assigned Care Management unit and works closely with Care Managers to ensure effective delivery and coordination of care management services for members. The role combines staff supervision and leadership with direct care management, program oversight, training, and quality assurance. The position is based onsite at 7 West Burnside Avenue in the Bronx, New York, with required travel to other Bronx locations and community-based sites. Hybrid schedules may be available depending on program needs and leadership discretion. The position is 35 hours per week and exempt, with a stated salary range of $110,000–$120,000 based on relevant experience and education. It reports to the Director of Nursing.

Requirements

Active, current New York State Registered Nurse (RN) license.
Associate Degree in Nursing.
A minimum of 2–3 years of direct clinical practice in Family Health, Pediatrics, or Primary Care.
A minimum of 2–3 years of supervisory experience overseeing clinical professionals.
Strong knowledge of best practices related to child welfare, developmental disabilities, mental health, and/or primary healthcare systems.
Demonstrated administrative skills, including advanced proficiency in Microsoft Excel, Word, and Outlook, and experience with Electronic Health Records (EHR) or healthcare data systems.
Experience in service coordination, including information sharing, linkage, and referrals to community-based resources.
Excellent accountability, written and verbal communication skills, and organizational abilities.
Compassion and commitment to serving children and families with special needs.
Ability to travel to community-based sites as required.

Nice To Haves

Bachelor’s Degree in Nursing (BSN).
Experience in community-based medical settings.
Experience in Care Management and Care Coordination.

Responsibilities

Carry an active caseload as required.
Provide supervisory support to the assigned Nurse Care Management Team.
Conduct individual and group supervision sessions and evaluate supervisees regularly and in a timely manner.
Monitor Care Managers’ work with children and families through team meetings and individual check-ins.
Demonstrate leadership and management skills that support the development of Care Management staff.
Provide direct care management services when Care Management staff are absent.
Manage, review, and monitor member records for compliance with agency policies, 29-i regulations, and other oversight requirements.
Coordinate audit preparation and execution.
Collect, analyze, and present data during supervision to support the Director of Nursing.
Oversee identification and enrollment of eligible members from agency programs and community sources.
Help develop and strengthen community support networks for families.
Collaborate with teams across agency programs.
Complete special projects and assignments requested by the Director of Nursing.
Ensure timely completion of 29-i documentation and regulatory requirements.
Provide comprehensive training for new staff and ongoing training for existing team members.
Ensure internal and external quality assurance standards are met.
Perform additional duties as assigned.