About The Position

Under the direction of Practice Leadership, the Registered Nurse provides patient care within specialty and procedural service lines that require advanced clinical competencies and technical skills. The role includes assessing patients, administering treatments and medications, assisting with procedures, supporting diagnostic testing, and conducting telephone triage using established protocols. The nurse documents care in the medical record, coordinates care across the continuum, and serves as a liaison with providers and external partners. The nurse applies the nursing process to promote optimal patient outcomes and collaborates with the care team to support effective care coordination. The position may also provide guidance and direction to clinical support staff. The position is in the Wound Clinic and is listed as a day-shift resource role. The job description specifies a current, unrestricted Michigan RN license and current BLS/CPR. Wound-related ACLS and HBO certifications are required within one year of hire. A BSN and previous outpatient or specialty experience are preferred.

Requirements

  • Current unrestricted State of Michigan Registered Nurse (RN) license.
  • Current Basic Life Support (BLS/CPR) certification.
  • For the Wound Clinic: ACLS and HBO certifications required within one year of hire.
  • Excellent interpersonal, verbal, and written communication skills.
  • Creative problem-solving and critical-thinking skills.
  • Strong time-management, coordination, and organization skills.
  • Ability to deliver clinical therapeutic services in an office setting appropriate for all ages.
  • Ability to triage and manage complex clinical issues using assessment skills and protocols.
  • Ability to work independently and as part of a team.
  • Ability to adapt to changes in health care with the goal of improving care quality, efficiency, and cost-effectiveness.

Nice To Haves

  • Bachelor of Science in Nursing (BSN).
  • Previous outpatient experience and/or experience in a specialty.

Responsibilities

  • Conduct telephone triage according to established clinical protocols, educating patients and guiding them to appropriate care.
  • Maintain an active nursing appointment schedule to assist providers in managing patients with acute and chronic conditions.
  • Identify patient care requirements by completing the nursing process.
  • Provide condition-specific patient education and anticipatory guidance under provider direction.
  • Assist the care manager and provider with follow-up management of post-hospitalization and post-emergency-room visits.
  • Screen patients for care opportunities and collaborate with the treating provider to identify referrals to care management.
  • Communicate and coordinate with the care team regarding clinical issues related to patient care.
  • Administer medications and treatments according to clinical protocols and provider oversight.
  • Document concise, accurate, and timely information in patient care records and complete forms associated with patient care.
  • Provide patients with emotional support and comfort.
  • Follow infection prevention and control standards to protect patients and employees.
  • Maintain and protect patient confidentiality.
  • Respond efficiently to emergency patient situations by following established standards, remaining calm, informing appropriate persons, and documenting events.
  • Maintain current knowledge and use standards of care in professional practice.
  • Take responsibility for own practice, including appearance, attendance, punctuality, and flexibility in scheduling.
  • Pursue self-directed learning and continuing education, and seek direction when necessary.
  • Participate in peer review, quality assurance, standards development, and research activities.
  • Demonstrate awareness of legal issues in patient care and department functions, and manage situations in a manner that reduces risk.
  • May provide guidance and direction to clinical support staff.
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